Managers Must Communicate Effectively To Achieve The Future.
Managers must communicate effectively to achieve the future.
The most basic ability of managers: effective communication 。 British management L Wilder communication is an effective tool for modern management. Information communication is a bridge between the common purpose of enterprises and the desire for cooperation among enterprises. The most important function of managers is to accurately convey information about the vision, mission, expectation and performance of the enterprise to the staff, and guide and guide them to achieve their goals. The process of communication must consist of a number of factors, including communication failure and success. From the results, there are two kinds of communication: effective communication and ineffective communication. Effective communication means successful communication. Through effective communication and communication, a harmonious state can be reached. Through communication and communication, the unit can see that employees are constantly changing and growing. Employees have to communicate and communicate with each other to see the bright future of the unit. The two must produce a resonance of thinking through effective communication and communication, forming a lofty ideal. Effective communication is the premise and foundation for correct decision making, the tool for unifying thoughts and actions, the key to establishing good interpersonal relationships, and the most basic ability of managers.
In April 1998, Motorola (China) Electronics Co., Ltd. launched the "communication week" campaign, one of which is to introduce 12 ways of communication to employees. For example, employees can put forward suggestions for improving the company's various aspects in writing, fully participate in company management, conduct comments, suggestions or complaints on real problems, hold regular symposiums, answer questions raised by staff on the spot, and feedback the results of the relevant questions within 7 days. In the magazines such as "everyone" and "mobile voice", they can timely report the dynamic events of the company and the rich contents of their employees' lives. In addition, the company holds a communication dialogue between senior management staff and employees every year, introduces the company's management status and major policies to the staff representatives, and answers the questions of staff representatives by the president and the director of human resources. Through this series of initiatives, Motorola has made employees feel the respect and trust of their enterprises, resulting in a great sense of responsibility, identity and belonging, prompting employees to work for enterprises with a strong sense of responsibility and dedication. Leaders in teams should be good at making use of all kinds of opportunities to communicate and even create more channels of communication. Communicating with members is not a difficult task. It is difficult to create an environment where team members can talk without need. On the contrary, if the team does not have a tacit understanding, it can not give full play to team performance. Communication There is no consensus on communication. Boeing met with some difficulties before 1994. When President Condi took office, he often invited senior managers to dinner at their home, and then told a story about Boeing in a big pit outside the house. Condy asked these managers to write bad stories and throw them in the fire to bury the dark side of Boeing's history. Only keep those inspiring stories to boost morale. In the team, effective communication must be clear. For team leaders, goal management is a solution to effective communication. In target management, team leaders and team members discuss goals, plans, targets, problems and solutions. Because the whole team is focused on achieving goals, this enables communication to have a common foundation and understand each other better. Even if the team leader can not accept the suggestions from his subordinates, he can understand his point of view, and his subordinates will have a better understanding of his superiors' requirements, and the result of communication will naturally improve. Dity Bauwis company is a large company with more than 12000 employees. It recognized the importance of staff's opinion communication 20 years ago and continued to practice it. Now, the company's staff opinion communication system has been quite mature and perfect. Especially in 80s, faced with the global economic downturn, the system played a huge role in improving the company's labor productivity. The company's "employee opinion communication" system is based on such a fundamental principle: once an individual or institution buys the shares of Dity company, he has the right to know the company's complete financial information and get periodic reports on the information. Our employees also have the right to know and get these financial information and some more detailed management information. Dity's staff opinion communication system is mainly divided into two parts: one is the monthly staff coordination meeting, the two is the annual executive report and staff meeting. To fully communicate the views of more than 12000 employees of Dity, we must divide the coordination meetings into several levels. In fact, there are more than 90 such organizations in the company. If problems can not be solved at the grass-roots coordination meeting, they will be reflected step by step until a satisfactory answer is reached. Matters related to the company's general policy must be decided at the chief representative's meeting. The senior managers of the headquarters think that the opinions are feasible, take immediate action and think that the opinions are not feasible, and we must explain the reasons for the infeasibility. There is no rigid rule for meeting time of staff coordination meetings, usually on the bulletin board a week ago. In order to ensure that employees' opinions can be reflected step by step, grass-roots staff coordination meetings should be opened first. At the same time, Dity also encourages employees to participate in another form of opinion communication. The company has installed many suggestion boxes around, so employees can put their questions or opinions in the suggestion box at any time. In order to cooperate with the implementation of this plan, the company has also formulated some reward regulations. If the staff's opinions are adopted and produced remarkable results, the company will give generous rewards. Thankfully, the company has gained many valuable suggestions from these suggestion boxes. For employees, Dity executives report, the nature of staff meetings is similar to annual shareholders' financial reports and shareholders' meetings. Employees can receive a detailed annual report. The report has more than 20 pages, including the development of the company, the analysis of financial statements, the improvement of employee benefits, the challenges facing the company, and the answers to the main issues raised by the coordination meeting. After receiving reports from the supervisor, all departments of the company begin to hold employee meetings. Staff meetings are held by working hours, with no more than 250 people per hour and about 3 hours. Most of them are held in large scale departments. Representatives from the head office are presided over by the head office and the heads of departments take part. The chairman will report on the company's financial status and employees' salaries, benefits, dividends and other related matters. Communication between people is communication. Communication is related to the common purpose of enterprises and enterprises. cooperation The bridge between individuals. Without communication, the common purpose of enterprises can hardly be understood by all members, nor can the desire for collaboration become a collaborative action. If communication is effective, the two sides will get accurate and useful information quickly, otherwise, it may cost a lot of time, but only get some vague or even wrong information.
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