Dealers Remove Shoes And Repair Shoes Are Taken Away.

Ms. Zhang said: in July 15th last year, I bought a pair of women's shoes at a supermarket in Lishan road for 158 yuan.

But unexpectedly, less than a month later, a piece of decoration on the shoe was broken.

So I came to the supermarket counter with my shoes and asked for it to be repaired.

The dealer left his shoes and noted my contact.

Later, I have been there several times, but the others said that they had not been repaired yet.

Later I thought I could not wear it for the time being, so I didn't hurry to rush them.

In February this year, I finally saw my shoes at the supermarket counters, but they had been crushed to pieces, and the decorations had not been repaired.

The other party wanted to pay some money, but I did not agree, or asked them to repair it as much as possible.

But I didn't expect to come to the supermarket last Friday, but I found that the dealer had already withdrawn from the supermarket.

Later, I asked the staff of the supermarket service desk, and the staff said they could not contact the dealer for the time being.

Reporter investigation: on the afternoon of 15, the reporter came to this supermarket, and contacted with the person in charge.

The person in charge took a reporter to the customer service department of the supermarket to find a staff member.

The staff found the dealer's telephone number from a document and reflected it to the other side.

The dealer admitted that it was true, and the shoes were still in her home, and explained that Miss Zhang had been unable to contact Ms. Zhang to solve the problem because she lost the note that she had contacted with Mrs. Zhang.

Later, after the supermarket mediation, the dealer decided to charge a certain depreciation fee to compensate Ms. Zhang for 120 yuan.

The reporter gave the dealer's feedback to Ms. Zhang.

Ms. Zhang expressed satisfaction with this approach.