How To Maintain Customer Relationship In Garment Enterprises

To truly maintain

It is necessary to identify and support branding sales policies from outside to outside, and to fully express the emotional care and satisfaction of dealers by giving full play to their efforts and charm in addition to the sales policies expressly provided by clothing and garment enterprises, so as to achieve a win-win relationship by marketing a good customer relationship maintenance system.

How to maintain customer relationship and achieve win-win situation

When it comes to customer maintenance, most people will think that they are eating and drinking with the dealer's clothing agents, drinking and singing K to maintain this friendly relationship. Some clothing enterprises only focus on developing and attracting new customers, ignoring the existing customers, resulting in a great reduction in customer loyalty to customers at all levels, and a great loss of customers.

So how should garment enterprises maintain the win-win situation of customers?

To truly maintain the sales policy of customers who agree with and support branding from inside and outside, as well as the sales policies expressly provided by clothing and garment enterprises, we should fully mobilize the personal efforts and charm to give emotional care and satisfaction to distributors, thus marketing a good customer relationship maintenance system to achieve a win-win situation.

How to protect customers and achieve win-win results

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People are emotional, just like a friend of their own, the relationship between the two people is quite good. But because they often do not contact for a long time, they will feel a little strange. People have emotional needs. This kind of demand is not only friends but also a sense of belonging.

Periodic telephone calls can fully meet the needs of the second types of emotions.

When you call, you should pay attention to weakening the working atmosphere and strengthening the emotional impression.

The content of the phone should be treated with care and genuine concern, and avoid giving false feelings to people.

Periodic field visits.

It is better to visit the clothing agents regularly and regularly. This shows that the clothing and clothing enterprises attach importance to him. When visiting, they can bring some small gifts which are not high but practical to the clothing agents. Two, they should bring clothes and clothing to the clothing agents that they know, and give them a compliments from the top management of the enterprises, or even a gift from the clothing and garment enterprises.

Three, it is better to have some practical training, such as shopping guide skills, special exhibitions, etc.

Let the clothing agents see these real things, let him feel that he will gain some hope that he will look forward to your next visit.

On major festivals, it is also a good time to maintain customer relations and achieve win-win results.

You can send small gifts, or send congratulations. Don't look at things very small, but the knowledge is really big.

In fact, people sometimes can easily commit a mistake is the group of blessing SMS, people will see that a group of hair also formed a visual fatigue.

We should stand.

From the point of view, write every short message with appropriate sentences, so that they can feel the real solicitude.

As for gifts, they do not need to be too expensive, but it is best to add allusions to the value of gifts. If this is what a leader sent back to you on a business trip, and so on, create value. This is what is called etiquette and affection.

Gifts and congratulations are best tailored to be sincere.