The Most Basic And Important Skill In Life Is Listening.
Listening ability is
Life
The most basic and important ability is very important to leaders and employees.
Statistics show that listening accounts for 30% to 40% of the total time of management.
And the survey also shows that listening is the first of 20 important business skills.
The most important and basic work is listening. Only by listening carefully can the subordinates feel that they are respected. If the parties feel respected, they can establish mutual trust relationship. Only in this way can they collect the most information in the shortest time, thus supporting the parties to find more choices.
According to research, the average person speaks at about 1/4 of the speed of brain thinking, that is, when people say something, our brain can think about four sentences.
Therefore, in the daily communication between the upper and lower levels, in the ordinary meeting, you often have the phenomenon of "you say you, I think of me". Many times, my brain has left behind, but I didn't notice it.
Listen to him, understand his goal and position from the other's narration.
Listening has two basic purposes: conveying emotion and expressing ideas and continuing dialogues.
Listening can get real data and data, and it is an effective tool to distinguish fact from deduction, so that you can grasp facts.
Fact is a force that is conducive to correct decision-making.
Listening can enable the narrator to feel a proper respect, so as to narrow the distance between each other, enhance communication effect and improve interpersonal relationship.
Listening is the foundation of communication.
subordinate
Or the superior is willing to tell or even pour out, so that the dialogue will continue, which will help eliminate barriers and reduce misunderstandings.
Listening can also understand the feelings, opinions and needs of superiors, colleagues and subordinates.
Listening can also enhance employee's ability and arouse employees' spontaneity.
Tipping helps to communicate well with each other and negotiate with each other so that leaders and colleagues can meet each other's needs and perform more effectively.
Listening enables employees to feel the respect and concern of leaders, and then is willing to open their hearts and share real experience, which helps employees relieve stress, relieve their emotions and create a sense of belonging and gain more motivation.
Why should corporate leaders listen to what they listen to and how to listen?
Work experience and feelings tell us that listening is to get information, to know the truth, to respond, and then to respond accordingly.
The greatest responsibility for yourself is to let the broken communicators understand their own words; the greatest responsibility for employees and subordinates is to hear all the other languages.
There is a Miss Su who particularly dislikes Mr. Yang in the same office. He usually avoids cooperation with him. Even when someone receives Mr. Yang's phone call, he says Yang is not there. Later, "when I see him, I hate it and want to quit."
During the leadership talks, the leadership and Miss Su had such a dialogue:
Leader: "do you like Durian?"
Miss Su: "I don't like it."
Leader: "is it wrong to eat durian?"
Miss Su: "Oh, of course not."
Leader: "have you found that you don't like something, which is not equal to something like that?"
"Oh!" Miss Su was enlightened.
Why do people become stubborn? Lack of listening is a very important reason.
When a stubborn person communicates with others, he hears not the other side, but himself.
Just like Miss Su, as soon as her colleague, Mr. Yang, spoke up, she would jump out of her mind and refute the rebuttal view: "he is bothering me again."
"It's not a good thing that he finds me."
Without careful and effective listening, you will form a blind spot that you can never see or break through. At this point, stubbornness becomes a weakness in human nature.
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