The Principle Of Workplace Communication, Did You Do It?
First, speak out.
Especially speaking frankly about your feelings, feelings, pains, thoughts and expectations, but it is definitely not criticism, blame, complaint, attack.
Two, no criticism, no blame, no complaints, no attack, no preaching.
Criticisms, reproaches, complaints and attacks are all executioners who only aggravate things.
Three, mutual respect
Only if you respect each other can you have communication. If the other person does not respect you, you should also ask for respect from others. Otherwise, it is very difficult.
Four, never say anything bad.
Evil words hurt people, that is, the so-called "curse comes from the mouth".
Five, do not say what should not be said.
If we say something we should not say, we often have to pay a heavy price to make up for it. That is what is called "one word is out, hard to catch up", "illness comes in from mouth, evil comes out of the mouth", and even it may cause irreparable regret for life. So it can not be free from words and mouths, but without speaking at all, sometimes it will become worse.
Six. Don't do it in your mood, especially if you can't do it.
Decision
Often, there is no good word in the mood, which is neither clear nor clear, especially in the mood. It is easy to be impulsive and irrational, such as the quarrel of uncontrollable couples, the parents of children who hate each other, and the subordinates who have been in a long standing.
In particular, it is impossible to make emotional, impulsive decisions in mood, which is easy to make things irreversible and repent.
Seven, rational communication, no
reason
Do not
Irrational is only a matter of argument, there will be no result and no better result, so this will not help.
Eight, awareness
It's not just awareness that needs everything.
If you say something wrong and do something wrong, if you do not want to cause irreparable harm, what is the best way?! "I am wrong", this is a kind of awareness.
Nine, admit that I was wrong.
The question of improvement and pformation is just one sentence: I am wrong! How many people have done away with the old and new hatred and how many years of unresolved deadlock? How many years can we get rid of the deadlock, let people suddenly see the light, lay down their weapons, face themselves again, and begin to reconsider life, or even who I am? In this vast flood of the universe, what people care most is "me". If someone does not respect me, suppress me or bully me or insult me, even if he is like a father or son, he may turn his back on his own eyes. To admit that I was wrong is a disinfectant for communication.
Ten.
I'm sorry
Sorry, it does not mean that I have done anything big or wrong, but a kind of softener, so that things can eventually "turn around", or even create "paradise". In fact, sometimes you are really wrong.
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