How Do Shopping Guides Correctly Guide Customers To Try On Clothes?
1. when to invite customers?
Dress
More appropriate?
When customers find a style with a little feeling, they need some time to consider.
When it is not yet determined, it is necessary to have a clearer understanding of the characteristics of the style. At this point, shopping guide does not come to help customers to introduce the style of the doubt, but to urge the fitting. This situation can easily lead to the interruption of the way of thinking of customers. Therefore, they will give up walking, especially those wearing winter clothes that are not convenient to wear.
In addition, due to
Terminal shopping guide
There are many services that are too enthusiastic to cause customers' customary revulsion. Customers will often see shopping guides coming along and subconscious habits go away.
clothing
Shopping guide
Ignore it.
This is a way that looks bad but actually is smart. Though it can't help customers, at least it gives customers room for thinking and freedom, but as a matter of promotion, it is not the most appropriate way to do so.
If we still don't grasp the idea of customers at this time, it is easy to grasp the way of approaching the customers on the basis of understanding the style and characteristics of the products and combining the physical characteristics of the customers.
Shopping guide uses customer selection style to observe the customer's body characteristics. If the customer's bone sense is not too obvious, it is a smaller body size.
"Hello, you have just looked at this type of plate waist body part of the self-cultivation effect is very good, very suitable for such a petite figure, you will feel more exquisite!" such professional and targeted opening remarks can absolutely attract the attention of customers, and win the favor of customers.
2. what do customers need to do when trying on clothes?
When customers try on clothes, shopping guide needs to do some coordination work.
A more appropriate approach is to guide customers to the fitting room and wait for customers to try on clothes. When customers walk out of the fitting room, arrange for customers to unbutton buttons and zippers for trying on clothes.
Proper evaluation is also very important. It should be sincere to evaluate the trying effect, but with exaggerated words and compliments.
Regardless of the way to approach customers and introduce products, the guide must pay attention to the following points: observing, expressing and responding to customers, observing and observing.
Be careful to ask questions and avoid personal privacy.
The distance from customers should not be too close or too far away.
The correct distance is about one meter from the inside shoulder, which is also the social distance we usually call.
- Related reading
Terminal Shopping Guide Needs To Manage The Psychological Accounts Of Customers.
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