Unscramble The Unique Quality Control System Of Women'S Clothing Brand Gloria Industry
Raw materials control every item of clothing.
Fabric
Different from the mode of production and quality control integrated management adopted by some enterprises, Gloria has set up an independent quality control department. In order to achieve quality control from the source, the inspection department of Gloria quality control department strictly carries out the QC100% inspection standard for the appearance quality of all fabrics.
In the professional fabric testing laboratory constructed by Gloria, all fabrics must be tested for color fastness, pH value, formaldehyde, decomposable carcinogenic aromatic amines and so on.
Formaldehyde, which is harmful to human health (air content in excess of 0.01mg/ cubic meters will cause human discomfort), Gloria strictly implements GB18401 national textile basic safety technical specification in direct contact with skin (class B) formaldehyde content is less than 75mg/kg, non direct contact skin type (C class) formaldehyde content is less than 300mg/kg requirements, and will carry out many formaldehyde tests for each batch of fabrics to ensure that there is no omission.
In a strict quality control system, every fabric must be tested and qualified before it can be put into production.
Production monitoring -- "full staff QC" runs through the production process
The quality fabric will be sent to the production department after testing by the quality control department. After cutting, sewing, ironing and a series of processes, it will eventually be processed into exquisite Gloria clothing.
Gloria's monitoring of production links is almost to the point of "obsessive compulsive disorder", and it is not allowed to have any flaws or flaws.
Before the production, the sample test will be done, and all the personnel involved in the production will be convened to set up a prenatal meeting, and a clear quality standard should be worked out to ensure that all preparations are ready before the production can be started.
After the fabric reaches the production department, it is necessary to tailor the cutting parts of each garment according to the garment layout chart designed by the professional team.
These pieces can not be directly sent to the next step, because in Gloria's quality control system, all the cutting pieces need to be professionally qualified before they flow to the next production process.
In the production process, the production line workers are familiar with the quality requirements of each process, and strictly observe the manual trimming of some processes with high technological requirements, so as to achieve the perfect state of technology and edition.
Gloria's production process has no "almost" requirement for each employee, only "row or no", so that every employee can develop good working habits and work standards, so that everyone is QC, so that quality standards can be achieved through one production process.
The final garments are inspected by the three times, which are the 100% inspection of the semi-finished products and finished products by the inspectors of the production department, and the 100% inspection before the QA enters the warehouse, so as to ensure that the garments produced are all high quality products.
Garment inspection
- Safety and comfort are equally important.
stay
Goelia
In the factory, 100% qualified garments are not equal to shipment.
In fact, every garment has to be examined by Gloria QC experts for appearance, version and functionality. Even if there is a flaw, it can not be passed.
Gloria's quality control system also has another unique link test -- the live simulation try on experience.
In order to obtain more realistic and objective data on clothing experience, Gloria hired a group of trial workers to carry out live simulation.
They will distribute different styles of clothing according to their size, and try them on for a week or even longer.
In the process of trying it on, the tester will imitate the customary behavior of the customer to carry out the clothing collocation, taking care and at least three times of washing, so as to draw a series of data, such as comfort, functionality, washing effect and difficulty, and so on, to provide reference and improvement for the company.
The trial experience will be carried out by 20% of the order before large goods are put into storage.
At the same time, Gloria will send samples of clothing to the National Textiles and clothing product quality supervision and Inspection Center (Guangzhou), China spinning standard (Shenzhen) Testing Co., Ltd., and the national clothing quality supervision and Inspection Center (Tianjin), with three national quality authoritative institutions to detect clothing's internal indicators.
Only after passing the test of the authoritative organization, will the garment products really have the "factory qualification".
In addition, all the ready-made garments of Gloria will be packaged and warehousing after a series of detailed inspection, such as style confirmation, process dimension inspection, stitching inspection, color difference check, oil stain inspection and so on.
Warehousing logistics guarantee the most meticulous way to keep the most delicate.
clothing
After Gloria's clothing packaging is put into storage, there is an absolutely strict storage standard: all goods must be placed on wooden boards or shelves, and clothes are not allowed to be stacked on the ground to prevent possible deformation and dampness of clothes.
At the same time, the warehouse should be kept spacious and airtight, so as to ensure the dry clothes on the shelves.
For special clothing such as fur clothing and real wool, Gloria also has a special storehouse, the constant temperature room, which provides a special "VIP room" for these precious clothes.
Not only is warehousing, but Gloria also attaches great importance to the pportation of clothing. All garments will be packed in double deck packing before they leave the warehouse, so as to prevent clothing from being damaged during pportation.
At the same time, Gloria stipulates that all stores need to take out the boxes and store the shelves within 24 hours after receiving the goods, so as to prevent the overloading of the clothes caused by the shops being untimely.
Through strict requirements for warehousing and logistics, Gloria has ensured that the whole process of garments from factory to shop shelves is safe.
After-sale service
Last and most important level of quality control.
Gloria's clothing has gained a good reputation in quality. Besides the quality of the product itself, it also has a great relationship with Gloria's advanced after-sales service management system.
In the after-sales service of Gloria, customers are not satisfied with the color or size of the goods, and can exchange the same value goods within 7 days without wearing, washing, modifying or damaging.
In addition: in order to meet the use of different consumer habits, Gloria in the traditional customer service channels based on the WeChat public account (Gloria GOELIA), QQ online answer (QQ number 1725332872) and other convenient customer service channels.
Gloria management has also set up a quality feedback group for sales, production and design, so that all managers can understand the feedback from the front line at the first time and correct their work in time.
Quality is the life of a brand, and also the foundation of a brand that can last forever.
In the Internet era, the traditional clothing enterprises have their own advantages in production and manufacture, which are growing up in the Internet generation. The Gloria, which owns the unique quality control system of the industry, magnify this advantage and achieve the ultimate goal of quality control.
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