Clothing Shopping Guide Tips To Teach You To Seize The Hearts Of Customers.

Shopping guide can judge the psychological needs of customers by observing the expression or movement of customers. This is one of the ways to guide customers to understand customer psychology.

Generally speaking, the movements and expressions of customers are external manifestations of the needs of the mind.

For example, a customer repeatedly examines a product and listens patiently to the salesperson's explanation of the product. There is no doubt that there is a strong interest in the product.

Commodity recommendation is the two way to guide customers to understand customer psychology.

If shopping guide can not judge its internal needs by observing customers, it can try to recommend several products to customers and see the reaction of customers, so as to determine the psychological needs of customers.

If you don't know how to grasp the psychology of your customers, you can also ask directly what your customers need. This is another way to guide customers to understand customer psychology.

Shopping guide can infer their inner thoughts by asking some questions of customers, but when asking questions,

Otherwise, it will not get much effect.

Some customers belong to the conversation type.

It is very good to talk about it. At this time, the guide can listen to what the customers are saying in order to infer the needs of customers.

So listening is also one of the ways to guide customers to understand customer psychology.

There are many basic principles of clothing shopping guide. We should not only pay attention to the politeness of speech, but also pay attention to its vividness.

Let's analyze the contents of the basic principles of clothing shopping guide.

The courtesy language of clothing guide is a manifestation of respect for customers.

When speaking with customers, dress guides should always pay attention to the rules of politeness, natural expression of language, and not too loud speaking. They should be gentle and polite, and speak with a soft tone and intonation to create a polite image for customers.

When wearing a product guide or answering customers' questions, they must not be too dull. Otherwise, customers will feel a sense of boredom.

Sometimes, lively and humorous language can narrow the distance from customers, create a harmonious sales atmosphere, give people a pleasant experience, and enable people to complete pactions in a relaxed and comfortable environment.

Flexibility means changing the way you speak when facing different customers and customers.

Clothing guide shopping on the expression, if we can make customers happy or satisfied is excellent expression; if not, at least can not offend customers.

Therefore, when shopping with customers, clothing guides must understand how to observe and observe the different performances and reactions of customers.

Of course, we can also judge the customer's psychological needs through customer's dressing and complexion, so as to deal with customers in flexible language.