Ingenious Solution To Customer Refusal

No matter what purpose the other party refuses to give you, you will find it difficult to change your mind with your guest. Instead of wasting your time, it is better to choose the soft side of the other party and touch the other side from another angle. This is the "curve attack".

The essentials of action: when confronted with the power to suppress people and make difficulties everywhere, moving out of a more powerful person to compete with them can force the other side to yield. But at this time, we need to understand the art of change. If we can only catch pigs in the alley and go straight on, it will lead to the opposition of the other party. The trick is to put pressure on the other side in the understatement and force it to give in.

In our usual sales work, in the face of customer's words, no matter what the real intention is, we should be skillful in changing the way of thinking of the other side, using different words to express the same meaning, so that the other party can not find reasons for refusing.

The key point is that the other side will use various reasons. refuse We must start with the positive side and encounter the rejection of the other party first, then we will make a sudden change of direction and let the other party have no excuse.

The key point of this strategy is to use the reasons of the other party's refusal as the support point of our view, so that the other party can not refute it.

In actual work at ordinary times, there will often be negotiations between the two sides in a desperate situation. The entanglement will make it difficult to make progress.

The essentials of the move are in me. Customer negotiation No matter how the other party deliberately killed a certain problem, do not contradict the other side, because no matter how reasonable your refutation is, it is difficult for you to get the approval of the other party. The key to a "new path" is to shelve the dispute first. The two sides may think more easily about the problem. Consensus 。

If we can skillfully use the above methods to dissolve customer's refusal, we will be able to face all kinds of refusal from different customers. The key is to have a good grasp of our mindset and not to be deadlocked by customers' refusal.