Why Did The Customers Run To Other Stores?

We often get in and go to the clothing stores and enter the clothing store. The living "display" salesperson has a unique view. The salesperson has a variety of activities when there are no guests in the shop. There are chatting, chatting, relying on the cashier, staring at the mirror, tidying up the hair, standing at the door and smiling at the door.

When you encounter such a situation, will you seriously choose clothes in their shop? The answer is No.

So,

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It should be done: when there is no customer in the shop, the action is still busy, but not the above service actions. The busy salesperson lets the guests who walk outside look in the eyes, think that the business of the store is good, business is good, and the goods are good. Since the goods are good, they will go into the subconscious to see if there is any suitable one for themselves, only if there are too many people to see, the business will be fine.

The salesman retorted, "why does nobody have to restrain me so much?"

"No one" was driven by the wrong actions of the salesperson and the wrong action to drive out the guests.

Why do people run there? Why do people sell so well? "They are good", "they are big brands", "they have activities", "their goods are well designed"...

Today, I will tell you where people have gone. Why do not anyone enter your shop? Because when guests pass through your shop, you will have to go in and find that you have nothing to do, chat, fingers and slippers.

The guest bent to another store.

In this way, there are fewer people in your shop and fewer people in the store.

More chatting, trance, doing nothing, complaining...

In this way, the people in your store are even less.

There are fewer people in the store, and your business is in a vicious circle.

Until one day, you do not have the money to purchase, do not pay the rent, only the pfer of the store!

The best clothes shop is welcome guests.

Welcome to guests is of great importance to the clothing store. It is the window of service image. Its appearance, appearance, politeness and service level will give the guests the first impression, which will have a very important influence on the purchasing behavior of the clothing store guests.

Combined with the characteristics of apparel brand store service, the unity of guest language can better reflect the value of brand service.

Many times, some personalities in the foreign trade clothing store, the salesperson enthusiastically welcomes and visits. I glanced at the shop that I didn't like, and walked out of the shop. I heard the salesperson's warm welcome, "please go slowly," but unfortunately, I didn't know what the shop name was, so I passed away from the shop.

Therefore, the language of guests in foreign trade stores is necessary, and it is also necessary to manage foreign trade clothing stores.

Generally speaking, the simplest welcome language is "Hello! Welcome to a certain store". In such a very simple sentence, it is sincere and enthusiastic, so that not only every customer in this shop can remember your shop, but it can also make people immediately wake up. (oh, I am in a certain shop now!), this kind of service is also a great enjoyment for customers.

Then the wrong welcome object is: "welcome to come", "look at it casually", "casually pick and choose", and have heard of a "come in and see if it doesn't matter".

Such an object with no brand pfer is defective in the operation of brand stores.

Many of the salesmen are dissatisfied with their actions. They think that "speaking" is the most important thing in the sales process.

A lot of salespeople think so, that is the most important thing.

Is this really the case?

In interpersonal communication, behavioral studies conclude that 83% of the factors affecting communication are visual perception, 11% from hearing, 3.5% from smell, 1.5% from sense of touch, and 1% from taste.

That is to say, vision is the biggest influence factor in communication.

Sales service is also so! The influence of language is only 11%. Speaking ten sentences, the guest can only hear one sentence. You say our quality is very good. The guests think you must say that your own things are good, and do not believe it.

Action and vision are the most important factors in influence.