Good Business Brings Benefits.
A shop is valued for its business. Good management will bring benefits, but it will be useless to operate solely. There will always be corruption if there are no more actual franchises. If we want to make the brand management better and bigger, we need a high quality team. Therefore, we need to train our staff about product knowledge, shopping guide, sales promotion and ideological quality.
Product knowledge training can help employees understand the characteristics of product mix, basic attributes of various products, main selling points, usage methods, notices, product collocation and so on, in order to improve salesperson's sales promotion ability and service level.
In addition, we should also flexibly use the location of goods in the store, as well as the stock and the number of yards.
Some smart shopping guides can see at a glance how big a size the customer wears. This is a skill, which will make the customers feel that you are very professional, and thus add a big bonus to the store image.
Shopping guide selling skills are the key factors that can make a deal.
A shopping guide should have a certain quality, and every day we should smile to greet every customer.
In the sales process, it is very important to deal with customers' queries quickly and create a harmonious atmosphere to promote customer purchase.
In addition to skills training, we also need training in thinking and comprehensive quality, which is one of the keys to create excellent staff and retain staff.
The aim of the training is to help employees establish a correct attitude towards work and life values, and cultivate employees' sense of responsibility and team spirit.
Guide shopping guide how to find the sales fun point in the sales process, let the shopping guide feel the enrichment of the job, and enlighten the future career growth dream of shopping guide for shopping guide.
Career development
Guidance is recommended in the direction so that the guide can feel the importance of his career survival and development in his future work.
This kind of training is more extensive.
staff
For all-round training, not only for the work itself.
Train
。
In the morning, it is a habit to start early. Habits can be cultivated slowly. So is the operation habit of a shop. How to do daily operation?
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Eight shop hours to plan the store image, each employee is restricted by the attendance system, and half hour after entering the store to grope for appearance.
At 8:30, the morning shift meeting will keep a clear record of the sales target, hand over the latest developments, consolidate service skills, strengthen internal communication and boost morale.
Next is the shop inspection and adjustment, cleaning, so that shops greet customers with a new look, and conduct safety checks on facilities, such as POP, altitude, inset, price tag, music lighting, etc.
At 9:00, shops are open and on-site inspection is conducted to determine the adequacy of the goods and timely adjust the display or replenish the goods in the responsible area.
Seriously and actively welcome customers and create a pleasant store atmosphere. If you meet with no customers, then don't be idle. Weak spot management, the characteristics of clothing styles can communicate with the salesmen.
There are usually two shifts in clothing stores. It is necessary to hand over clearly when changing shifts in the afternoon, so that colleagues in the evening shift can take over work faster.
The night shift staff must have a small meeting before they go to work. This is also a summary of the morning shift and a encouragement and praise from the night shift staff to make the salesmen more morale.
Next is the busy time of the evening shift, and the traffic volume of people coming and going will be treated with the method of "customer experience".
Check the accounts, lock up the business and check the number of goods sold.
Xi will talk about today's sales and sales stars today, and give awards, and finally finish business.
This is the store day operation, hoping to help the novice shop.
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