The Duty And Role Of Clothing Guide Buyer

Clothing salesmen communicate directly with their customers face to face. Their actions and actions are representative of the service style and mental outlook of a franchised store in the eyes of customers. Therefore, we should always pay attention to what we say and do, and ensure that every word and action is ensured. Service quality To enable customers to enjoy patronage on the basis of trust.

　　 Fashion buyer The contents of the promotional activities, seasonal promotions, gifts and other promotional activities of the stores are well understood. Once the customers have inquired about the relevant matters, they will give detailed answers.

Only by fully understanding the characteristics, usage, function, value, and benefits of every product that will be brought to the customer will we be able to provide the best advice and help to customers in time. Therefore, a good clothing guide is not only good in performance and service, but also at the same time. customer Customers should be given the most advice and advice from customers on their position.

In today's fierce market competition, competitive advantage will increasingly come from invisible services. A series of small service improvements can conquer customers and overwhelm competitors. We need to know that good service is our way to win.

As a bridge between stores and consumers, clothing guide buyers should stand on the consumer's standpoint and convey their opinions, suggestions and hopes to store stores so as to formulate better business strategies and service strategies.

1, enhance the brand awareness by communicating with consumers in the freight yard to publicize the image of goods and stores.

2, do a good job in the display of freight yard, goods and safety maintenance work, keep the goods and auxiliary supplies placed neatly, clean and orderly.

3, always keep the good service mentality of the goods present, create a comfortable shopping environment, actively promote to consumers, help them correctly choose the commodities that meet their needs.

4, make use of various sales techniques to create a customer participation atmosphere in the cargo yard, improve customer purchase desire and increase the sales volume of exclusive stores.

5, collect customers' opinions, suggestions and expectations for goods and stores, timely and properly handle customer complaints and report to the supervisor.

6, Collect competitor's products, prices, market activities and other information, and report to the supervisor.

7. Complete daily, weekly and monthly reports, such as sales, replenishment, inventory, etc., and report to supervisor.

8, complete the work assigned by the superior supervisor, and firmly implement the retail policies of the store.

These are the basic duties of our clothing guide.