How Can A Salesperson Dissolve Customer'S Accusation?

As long as the salesmen understand these reasons, we can cope with the chapters in accordance with the customer behavior.

In the face of price calculation, the salesperson sets forth the fairness of the price at the initial stage of the objection from the customer. The reality says that "law" enables the customer to understand, which is like putting a suggestive wedge into the other party, making the other party feel at ease, no longer resisting the price, and then deliberately requests the customer to help introduce the source of the tourists, so that the customer can continue to negotiate with interest or decide to purchase.

In order to make the customer accept the price, the salesperson should clearly point out the greatest advantages of the product in the sales process, and then prove or explain this advantage to make this single advantage the biggest factor affecting the customer's decision to purchase, which is also one of the most commonly used magic weapons for salesmen in the sales process.

In the face of price problems, it is difficult for customers to make decisions quickly. Many salesmen like to urge or urge to give more gifts or swear to emphasize their low prices.

I do not know that the urge is to threaten customers to make a deal, and to emphasize too much that the gift descriptions are not worth it. Swear is a disguise of their own guilt. These are not the best ways to discard the objection of customers' prices, and often cause customers' rebellious psychology.

Therefore, shopping guide customers to reduce prices should stand in a friend's position to consider the interests of customers.

Emphasize the value and interests of the commodity itself, and reduce the price to a secondary problem.

At the same time, when interests are elaborated, we must let customers know: I am not just introducing for sale.

And interest, but standing.

To help customers choose products.

First, recognize customer complaints.

Too expensive is a normal thing. When negotiating prices with customers, take out the corresponding strategies, give sufficient evidence, and give sufficient reasons to let customers believe that they are worth the money or value for money.

Such as:

1. show the quality and value of the product.

Try to make customers feel the superiority of quality.

2. add relevant interests.

Most customers are willing to pay more for the related benefits of quality.

3. emphasizes that the company has well-trained service teams and explains the value and benefits they will bring to customers in the future.

4. more to provide customers with additional services he wants, and to achieve all commitments.

The more services you offer, the more embarrassed customers are to emphasize price issues.

The salesperson must have a solid grasp of the charm of the company, the charm of the product and the charm of the product service. With full confidence as the backing, he fully believes that the price of the company's products is reasonable, value for money or value for money, so that the persuasiveness of the price can be greatly increased.

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When customers try it on, they can select more than a few items for their customers. After the customers try out, the shopping guide should go ahead and sort out them, evaluate the effect of the trial wear, or observe the customers' facial expressions and reactions first, so that there will be better sales.

First of all, be mindset to be upright. No matter what difficulties you encounter, you must be strong and get up wherever you fall.

Moreover, we should learn how to think and summarize every day's work.

Even if it is misunderstood by customers, learn how to communicate and communicate.

In addition, it is also important to accumulate experience and learn lessons from failure, which will make you progress.

At the same time, in the process of working with colleagues, we should take the initiative to learn their sales skills.

And learn how to understand others in the process of communication and communication.

In fact, to sell, we must master seven true words, that is, "bold, cautious, thick skinned".

To be bold is to have confidence in oneself, and to have a great and meaningless spirit towards the goal of recognition.

Be careful in observing the preferences of customers.

Thick skinned, demanding correct understanding of setbacks and failures, and full courage.

At the same time, in the sales process, we should smile, praise the customers, pay attention to etiquette and pay attention to the image.

Listen to the customer in time. If you see a customer who is interested in a particular product, you should go ahead and introduce the product. After listening to it, customers can also encourage customers to try it on.

Clothing sales need to directly deal with every customer, and will encounter all kinds of problems anytime and anywhere, and will also encounter difficult situations such as difficult customers.

In real work, only by learning more sales skills can we face the situation in a leisurely way.