Approaches For Garment Salesmen To Approach Customers
First,
Question approach method
Hello, what can I do for you? This dress fits you very well. What size do you wear? Your eyes are very good. This is the latest product of our company.
Two. Introduce proximity method.
When you see a customer interested in a product, introduce the product.
Product Description: 1, characteristics (brand, style, fabric, color) 2, advantages (generous, solemn, fashion) 3, benefits (comfort, sweat absorption, cool) interactive link: introduction of clothes on your body; note: when using this method, do not solicit customers' opinions.
If the other person answers "no need" or "no trouble", it will create an embarrassing situation.
Three.
Praising approach
That is, praising customers' appearance, temperament and so on, and approaching customers.
Your bag is very special. Where did you buy it? You really feel today.
Children, long lovely! (with children's customers), the saying goes: three words of warm words, good words always love to listen.
Generally speaking, customers are generally friendly and willing to communicate with you when they praise you properly.
Four. Demonstration approach.
Using product demonstrations to demonstrate the effectiveness of products, and combined with a certain language to help customers understand products and products.
The best example is to let customers try them on.
Data show that 68% of the customers will trade after trying.
Precautions for trying on: 1.. Take the initiative to untie the buttons, zippers, shoes and so on for the customers.
2. guide customers to wait outside the fitting room.
3. when customers walk out of the fitting room, organize them.
4. try to be sincere in evaluating the effect of trying, but you can exaggerate the words and praise the beautiful words.
No matter how close it is
customer
And introduce products, guide buyers must pay attention to the following points: first, the customer's expression and response, look at the colors.
Two, ask questions carefully and avoid personal privacy.
Three. The distance from customers should not be too close or too far away.
The correct distance is around 1.5 meter, which is also the social distance we usually say.
The above is a brief introduction to some salesmen of clothing salesmen, and salesmen need to learn from practice constantly if they want to get more sales skills, so that they can make continuous progress.
Related links:
1) erect: standing posture to greet customers, be calm and natural, modest and respectful, take up your chest, lower your eyebrow and smile; your feet are naturally separated from shoulder width; hands hold hands (right hand pressing left hand) before the lower abdomen; feet should not be diverted; knees or jitters should not be bent; the body can not be twisted, and the head should not be tilted or tilted upward.
No cabinet or locker.
2) sit: no time to sit on business hours, but when you need to sit down, you must be straight and dignified. When you have no customers, your hands are naturally on your legs or on the table. Your hands should not hold the spoon of your back. You can't shake your legs, you can't cross your legs, and you can't stretch your legs straight.
3) line: the pace is light and steady, the face is relaxed and pleasant; the head is not low, the waist is not restricted, the swiftly swiftly needs to grasp with the social intercourse, gives the human to have the good image of the shopping guide lady.
4) said: to receive guests in Putonghua and to receive customers in polite and civilized terms, with natural and soft voice.
5) listen: listen carefully, respond to the content you hear, smile, nod, etc, react without being expressionless and absent minded; do not listen to or listen to it, show boredom; do not wave your hand or hit the cupboard with your hand to interrupt the guest's words.
6) look at it: face to the guests, look intermittently to the guests, do not look at the west without purpose, look left and right, strabismus, cold and white eyes, prohibit the up and down look.
7) delivery: when delivering goods and articles to customers, hands should be handed in, humbly and affinities.
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