Take You To Know The Details Of Women'S Franchise Business.
World clothing shoes and hats, many women's franchisees business is hot, because they never miss all kinds of "details". After a long period of grind and accumulation, they always have the habit and characteristics that other clerks do not have. Today Xiaobian will tell you about the details of brand women's franchise business.
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1, it will "listen" to three important things, patience, patience and patience.
Women's clothing shop service is boring and tedious. Every day to face all kinds of customers, the mood will inevitably become anxious and depressed.
If a salesperson can not regulate his emotions well, he will show no patience and can not communicate with customers well.
Patience and good communication are the premise of sales, not only reflects the higher quality of service, but also the deeper the communication, the more potential customers can tap.
Shopping demand
。
In addition, the length of communication time also shows the sincerity of customers shopping, the demand for goods and the amount of money that may be sold.
Professional store management sharing platform, search attention to one three terminal management.
Generally speaking, the longer the communication time, the higher the possibility of paction, the greater the turnover.
Excellent salespeople have great patience and affinity. They always use experience and knowledge to serve customers.
2, "sweet words" and not greasy praise skills are the essential qualities of a good salesperson.
Praise is an effective way to reduce customer psychological preparedness and distance.
Proper and timely praise can get customers' goodwill and approval, reduce the psychological conflict in customers' shopping process, make communication easier to carry out and paction easier to achieve.
Praise is also the glue of emotion. It can enhance the pleasures and satisfactions of customers during the shopping process, so that customers can bond tightly with us.
Customers who praise customers can always get more attention and favors from customers.
3, silently doing "learning tyrants" is learning and summarizing every minute and second.
Professional knowledge, product knowledge and store management are changing rapidly. Only by strengthening learning can salesmen keep pace with the times.
A good salesperson will never be complacent and complacent. He is good at learning and summarizing, finding deficiencies and improving himself. He will always devote his limited energy to unlimited learning.
Such as: read professional books frequently, understand the commodity instructions, take active and serious participation in training, solve problems in time, collect cases that others do well, diligently think, and be good at asking questions.
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4, take "feelings" to talk about things to defuse customers' resistance and narrow their distance.
When customers enter the shop, they smile and greet them warmly, and help the older, inconvenient customers and other behaviors. They can express the sincerity and kindness of the shop assistants and get the affirmation and recognition of the customers.
Doing a series of emotional bedding before starting sales can reduce the resistance of customers in shopping, make communication more smoothly, and stabilize the relationship with customers to form a continuous purchase.
The salesperson who has this habit is hard to do well. She is often a salesperson and a star salesperson in a store.
5, look at the "facial expression" of a comprehensive set of scanning and mining the potential needs of customers.
Customer pairs
commodity
Interest is often expressed through a series of actions.
A careful salesperson is good at capturing these information from the customer's words and deeds, so as to figure out the customers' minds and truthfulness.
Shopping intention
。
This can easily separate the target customers from the numerous passenger flows, concentrate on the key breakthroughs, improve the quality and efficiency of work, and achieve twice the result with half the effort.
A salesperson with a pair of bright eyesight can always find sales opportunities from customers and never waste a single sale.
6, pass the shopping basket a simple act to create more sales opportunities.
Seeing a customer carrying one or two products and delivering a shopping basket in a timely manner seems a simple move, but "taking the extra action" not only gives customers the impression of good service, but also plays a role in distinguishing purchasing power from encouraging customers to buy.
Generally speaking, take over
Shopping basket
Customers will buy more products.
Therefore, the salesmen who often deliver shopping baskets can get more sales opportunities.
The above is the world clothing shoes and hats Xiaobian bring you the ladies' shop can not be overlooked details, I hope to help you!
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