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    Teenmix Sandals "Wore A Foot Blister".

    2012/10/11 15:13:00 10

    TeenmixQuality ProblemReturn.

     

      

    Teenmix

    Sandals "wore a blister."


    Customer service claims exist.

    quality problem

    According to the "Three Guarantees" Regulations


    Bought Teenmix sandals, once wearing blood bubbles on both feet.

    Recently, Yan Yan, a member of the public, has reflected this experience to our newspaper.

    More than a month since its purchase, Ms. Yan has been negotiating with Teenmix shop for two times.

    "They said that the quality inspection was carried out and the quality was all right". At present, Ms. Yan's sandals are still being maintained at the store.


    Ms. Yan bought the Teenmix sandals around August 27th, which cost over 260 yuan.

    In September 1st, she wore the shoes for the first time.

    "After wearing less than one day, I felt that my feet were serious and my feet were all bloody."

    Ms. Yan said there were two shoelaces at the heel of the Teenmix sandals, one at the heel and one at the ankle.

    It is the shoelace at the heel that keeps sticking.


    Ms. Yan went to the shop owner of Teenmix.

    Returned goods

    The store carried out quality checks on the shoes for about a week.

    "At last, there was no quality problem," Ms. Yan said. Later, the shop kept repairing the shoes for about a week, but after maintenance, she still felt stuck.

    In October 7th, Ms. Yan once again sent the shoes to the shop for repair.

    "Summer has passed, and the shoes have been worn for a whole day". Ms. Yan is somewhat dissatisfied. "They say there is no problem with the shoes, they are the feet of the customers."

    She said the problem had been delayed for more than a month. If the second repairs could not solve the problem, she would ask for a refund again.


    In October 10th, the reporter called the Teenmix shoe counter. The staff said that the problem still needs to be reflected to the factory, and the specific circumstances need to be verified by other staff.

    Around 16:50, the customer service staff of the Teenmix exclusive group inquired about the relevant circumstances, and indicated that they would give a reply after verification of the matter.

    The customer service officer said that the shoe foot may be caused by a variety of reasons.

    "If the goods do have quality problems, we will deal with them according to the three package requirements, but if the shoes do not have any quality problems, we will provide maintenance softening services for our customers."

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