Workplace Phone Answering And Etiquette Skills

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< p > < strong > answering telephone etiquette points: < /strong > /p >
< p > 1., you should always prepare some white paper and pens next to the phone. When the other side needs you to remember something or let you pass it on to your boss, you can record it quickly and accurately without sending it wrong. If you don't prepare the paper and pen in advance, it's very impolite to ask the other person to wait. < /p >
< p > 2. when you answer the phone, you should < a href= "http://www.91se91.com/news/index_c.asp" > concentrate on < /a >. At the same time, you should stop other things or actions, do not listen to the phone and talk with the people nearby. This is to bear in mind that you will make the other party feel that you are very careless and feel that you have not been respected. < /p >
< p > 3. when you answer the phone, pay attention to the correct posture, do not lie down or put your feet on the table, because incorrect posture will also affect the sound effect. With incorrect posture, you can easily make the phone < a href= "http://www.91se91.com/news/index_c.asp" > slip < /a >, which will make the other party very unhappy. < /p >
< p > 4. when you answer the phone, it is best to smile, though others can not see your smile, but you will feel your enthusiasm from your words. < /p >
< p > 5., call the phone within three tones of the phone. If you speak more than 6, you must say "a href=" http://www.91se91.com/news/index_c.asp "sorry" /a. < /p >
< p > < strong > telephone etiquette: < /strong > < /p >
< p > 1. choose a good time period when making a phone call. If it is not very important, please do not call someone during the rest and meal time, and do not call each other during the holidays. < /p >
< p > 2., we must grasp the < a href= "http://www.91se91.com/news/index_c.asp" > conversation time < /a >, generally speaking, the time of speaking should not exceed 3 minutes, this is the "3 minute principle". < /p >
< p > 3.. If the other person does not know who you are, you should first introduce yourself. At the same time, we should use honorific words more. < /p >
< p > above is the etiquette of answering phone calls and making phone calls, making a qualified < a href= "http://www.91se91.com/news/index_c.asp" > workplace person < /a >. These details can not be ignored. < /p >