Starting From Telephone Etiquette And Creating A Good Image

　　 There is time to listen and say "hello".

Wang Dashu hung up the phone when he didn't finish talking. Many friends like to chat with him and give advice, but few people call him. It turns out that when people call, they often hang on until the other person has finished speaking. Uncle Wang said, "I am actually a warmhearted person, but I feel offended when I use the phone."

I didn't apologize for calling the wrong number. Xiao Li's cell phone rang and answered the phone. The other said, "Hello, I'm looking for Wang." "I am not, you have the wrong number." On the other end of the phone, he did not apologize. Instead, he asked Xiao Li what he was doing. "Who are you? What are you doing?" Xiao Li cried and cried. "You must have called the wrong number. I am still occupied now. I am sorry." "Bang", the other party quickly hung up the phone.

Talk about the problems that exist in the use of the phone. Customer service work Miss Zhu has deep feelings. She said that some phone calls were really unpleasant. For example, to consult the question, but the speed is fast, the tone is stiff, just put the microphone in the ear, a high decibel "feeding" frightens people; when connected, it is a very simple question, the other side is always talking about themselves, saying that they do not know what problems they say for a long time, and do not let you speak, the voice is so loud that the ears are hurting.

　　 Phone Etiquette

The best time to call is: one is the agreed time between the two sides, the two is to choose the right time according to the industry characteristics, rest time and personal habits. When making international long-distance calls, we should also pay attention to the time difference between countries and regions. There is no special case. It is not appropriate to call at noon break time and meal time, which means respecting the other's living habits and family members.

　　 Telephone etiquette

When the phone rings, pick up the microphone after the two bell rings, it will make the person on the phone look steady and not tall. If the bell rings for a long time to answer the phone, you should apologize to the other person and explain why. If you are watching TV or listening to the radio, you should turn down the volume.

　　 Use Mobile phone Etiquette

It is not appropriate to make long phone calls in a narrow public place. In public places that require "keep quiet", it is better to turn off mobile phones or silence. In some special occasions, mobile phones should not be used, such as driving, flying, gas stations or hospitals. In all places where text messages or pictorial disables mobile phones are allowed, they should be banned voluntarily.

With the rapid development of science and technology, telephone has become an important part of our lives. Especially in the face of the continuous expansion of cities and traffic congestion, telephone as an efficient and convenient means of communication has gradually become an important way for people to socialize with people. Understanding telephone etiquette not only reflects the degree of civilization of a person, but also improves their social skills, so that everyone of us can be civilized and create a civilized city.