How To Guard Against Cheating On Foreign Trade Fraudsters?
< p > > a href= "http://www.91se91.com/news/index_c.asp" > phishing mail > /a >, hacking into the mailbox is the heart of foreign trade people.
The loss of foreign trade mailbox after being hacked is immeasurable.
All the mail, documents and details of your dealings with your customers will fall into the hands of a cheater.
A swindler is likely to pretend to be your identity, negotiate with his client or even "trade", so that he can get his money into his account and evaporate.
You may lose the order you are negotiating, or you may lose the trust of your old customers, which will eventually lead to the breakdown of the partnership.
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< p >, therefore, how to prevent hackers from attacking e-mail system is the most important part of "a href=" http://www.91se91.com/news/index_c.asp "foreign trade enterprise < /a >.
The industry believes that the use of risk prevention capabilities of foreign trade software is an important solution.
However, many foreign trade software on the market are self built servers, and the ability to resist risks is weak. Only those foreign trade softwares which rely on powerful third party cloud servers have powerful functions to resist hackers. For example, Xiaoman technology foreign trade software based on SaaS technology is the best among them.
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< p > besides, high-performance foreign trade software is also an important means to efficiently manage customer information and carry out email marketing forcefully.
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< p > < strong > Case: foreign trade mail fraudsters are extremely rampant < /strong > < /p >
Last year, a US customer signed a procurement contract with a travel product company in Xiamen. P
After the goods are shipped to the US port on schedule, the customer shall return the balance into the company's account in August 30, 2013.
However, until September 6th, the company still did not receive the balance.
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< p >, so the company made a push to American customers by e-mail, and the other side replied, and in August 30th, the balance was broken into the designated account.
The remittance document produced by the company's customer in the US and a mail requesting the remittance into the designated account found that a hacker had stolen the company's mailbox and sent an e-mail to the American client to change the bank account information before the company had not received the balance.
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< p > in accordance with the remittance account number provided by American customers, the travel supplies company found that the receiving unit was a logistics company in Xiamen, so immediately went to the logistics company to verify.
The logistics company admitted to receive the same amount of money, but said that the money was exported to Lee, a clothing company in Fujian, and the money was pferred to Lee.
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< p > Xiamen tourism supplies company reported to the public security organ. A few days later, the case police said Li had "disappeared".
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< p > this is a very typical case of hacker's invasion of foreign trade enterprise's mailbox and fraudulent payment of goods.
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Sham, P, has a similar experience.
After he approached a customer, the two sides reached a preliminary agreement on the details of product production, packaging, delivery and payment.
At the very beginning, the two sides exchanged very frequently, but then the frequency of the mail sent by the customer began to decrease.
Later, Sham found that its company's mailbox was being targeted by hackers. After solving the mailbox problem, Sham contacted the customer again, and the customer had already placed the order to another company.
Because the hacker was too anxious, after seeing PI, he thought the customer was hooked, and constantly urged him to pay, which caused the customer's vigilance. Finally, he gave the order to other companies.
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< p > after investigation and research, Sham finally figured out what happened: "during a period of time, hackers set up filtering rules in the background of the mailbox, forwarded the mail containing both the customers and my mail to the cheat box, and we could not receive each other's mail. All the customers received were cheaters sent to me by my mailbox.
In addition, the cheater applied for a @yahoo.com mailbox. The address in front is exactly the same as that of my client. I didn't notice that he used the mailbox to copy the customer's reply to me, including the signature of the customer.
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< p > < strong > crack 1: can not only communicate with customers by mail, < /strong > < /p >
Tu Caiying, general manager of Shenzhen light shadow projection equipment foreign trade company, told reporters that the cheater is a unique "biological population", whether in China or in foreign countries, there is such a person who relies on cheating to make a living. P
In many people's eyes, the swindler is a fallen group. Only those who are not educated and have no life will be able to start a fraud business, but this is a misunderstanding.
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< p > "there are a number of highly educated" elite "swindlers active in foreign countries. Some of them are proficient in Internet technology, often enter the mailbox and database of enterprises, cheat after stealing confidential business information, and some liars are fluent in English, posing as customers and getting trust from foreign trade enterprises, and then deceive a lot of money by deceive the world.
She said.
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"P" Tu Tu Ying said: "in international trade practice, we often rely too much on the single channel of mail to contact customers.
This is very dangerous. Once the enterprise mail is attacked by hackers, the fraud mentioned above will happen.
We should develop the habit of using various communication methods at the same time. After sending some important mail to customers, we should use telephone or fax to confirm, or use various communication modes alternately.
In addition, we must diligently inspect and regularly change passwords, and create more obstacles for hackers.
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< p > < strong > cracking 2: using high safety foreign trade software < /strong > < /p >
< p > "in the final analysis, mail is a necessary means of communication. Therefore, selecting foreign trade software products with stable system, smooth mail delivery and high safety factor is an important means to fight hackers and resist risks."
Andy, a business manager of a LED foreign trade company in Guangzhou, told reporters: "it is best to choose foreign trade softwares that use powerful third party cloud servers, such as a href=" http://www.91se91.com/news/index_c.asp "> Ali cloud < /a > Amazon cloud and other giant services, and try not to choose the kind of self built or self built foreign trade software, so as to ensure safety.
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< p > Andy points out that, on the one hand, "cloud" has a strong ability to resist invasion; on the other hand, the use of the third party cloud security will be stronger, and it can rest assured that the data will not be illegally used by software vendors.
In addition, SaaS (software as a service) mode of enterprise products do not need to build their own servers, they can support landings anytime and anywhere, support mobile terminals, and foreign trade people often travel to participate in exhibitions. Therefore, supporting the mobile terminal's foreign trade software is very practical.
But at present, there are not many foreign trade softwares in real SaaS mode. Our company's software is Xiaoman CRM's foreign trade version, and they are also partners of Ali cloud.
Andy said.
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< p > Andy revealed that the foreign trade software developed by Xiaoman technology is not only conducive to the protection of risks, but also a marketing tool for foreign trade.
"The traditional foreign trade software needs nine thousand days to send out a group of mail, and with the help of Xiaoman foreign trade software, I can finish it in half an hour. Not only that, the mail arrival rate is also very high, because Xiao man uses the service of mailgun, a foreign first-class mail service provider."
He said.
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According to the introduction of P, the core function of its foreign trade software is customer management, and a series of sales tools around customer management: such as development letter, mail marketing, mail tracking, customer high seas, mobile station building and so on, is a real CRM.
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< p > Xiaoman technology introduces the concept of "customer lifecycle management". It starts with the first email from the first contact with the customer, and helps users gather all the information about all the mail, contact information, customers' products and so on, forming an organic chain that is linked by the time line.
In this way, a business person or manager can clearly understand the follow up of each customer's order: what time is the order for the customer? What is the change and adjustment of the order? Which salesman is tracking the order? How long does the customer have not been connected? What is the customer's name? All details are clear at a glance.
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< p > "this greatly solves the shortcomings of the traditional means of data entry. Many foreign trade enterprises still stay in the stage of entering the customer information with Excel form, not only the inefficient input, but also the information is dead after the entry of data, mechanically rigid, and it is very convenient to query and use.
The information that is managed by software is dynamic and flexible.
Andy said.
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