The Entry Rate Is The Basis For Attracting Customers.
First of all, I have to admit that good brands are very important, brand awareness and
Word of mouth
Win
customer
The key to the first impression is also the foundation to increase the rate of entry.
Therefore, it is very worthwhile to choose carefully to join a good brand.
Secondly,
shop
You have to be big and don't be shy. Don't feel that some superficial things are useless. In this age of "good wine and deep alley", you can only speak out your good points before others can know and buy them.
Finally, it is necessary to update products in a timely manner, change, and put the most eye-catching, brightest, most eye-catching clothes on the models in the most prominent position, so that we can attract a lot of new customers to come, no matter what shape or class you are buying or not, there is always one suitable for you.
Having these points is not enough. After attracting customers, we should give considerate service, pertinent suggestions, appropriate collocation, sincere consideration for customers instead of just knowing that they want to sell clothes. You only have to tell the uniqueness of products and match their temperament, so you don't have to worry about clothes being sold.
To sum up, improving the rate of entering shops is a comprehensive concept, which requires the vast number of shop operators to study carefully.
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"Like to say, do not like to listen" is one of the weaknesses of human nature. Listening attentively to the customers' words is absolutely correct. Only by listening to the needs of the customers can we serve the customers better and let the customers willingly pay the price.
So how can I listen?
(1) have patience to listen to customers.
(2) concentrate.
Listening to people is also a learning skill. When a customer speaks too fast or does not conform to the facts, the operator or salesperson must not be absentminded, nor can he show an impatient look.
Because once the customer finds that the operator or shop assistant is not concentrating on listening to his or her own speech, the operator or shop assistant will lose the trust of the customer, resulting in the failure of the sales.
(3) do not listen blindly and ask questions appropriately.
When a customer is speaking, he or she should be patient. In principle, no interruption should be heard, whether listening or not, but it is more effective to ask questions in a timely manner than to stand on the side.
A good listener is not afraid to admit his ignorance, nor is he afraid to ask questions to customers, because he knows that this will not only help customers to figure out the clues, but also make the conversation more specific and vivid.
In order to encourage customers to speak, operators or shop assistants should not only use their eyes to encourage customers, but also nodding their heads from time to time to show their approval.
For example, "I see what you mean", "you mean..."
This is a good idea, or simply "yes", "yes" and so on.
(4) we must recognize the needs of customers.
Customers often put forward some opinions or questions when choosing goods. The operators or clerks must make the opinions of customers published, so as to understand the needs, solve problems and clear up difficulties.
Before operators or shop assistants understand the real needs of customers, they must find out topics so that customers can keep on talking. This will not only avoid misunderstanding in listening to fragment language, but also operators or clerks can observe and understand their real needs from the content, tone, expression and body movements of customers.
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