Workplace Communication: Fixing Tough People

With a large number of foreign companies beheading for China, we have learned from the European and American friends the code of conduct for things that are not right people. But "no people" does not mean that they do not care about people. "Man" is always the decisive factor in all businesses. If we want to succeed, we must first win.

Whether it is business seeking business partners, or teamwork with people, it is inseparable from interpersonal communication skills. Many things can not be carried out smoothly according to the plan. It is neither a system obstacle nor a financial difficulty, but a difficult and uncooperative encounter. How to deal with difficult people? How can we persuade others to help us achieve our goals?

If you like to listen to the tricks, take a friend of mine as an example to talk about his ability to solve difficult people. As a "business man", after graduating from college, he took several brothers and started his own business. He experienced hardships in the initial stage of his business and difficult exploration in the spanition period of the company. He successfully spanformed from an Internet service company to an international education and training company. He looks childish after 80, and he doesn't like beating around the Bush as he talks about drinking. I teased him: "your old man has gone through the business field, and accumulated experience and invariable appearance." He replied that the biggest change in the four years of starting a business is to become handsome.

His first advantage was revealed: confidence.

If you want to solve difficult people, you must first have them. self-confidence You must not be stage fright, nor can you retreat. If the two armies are in battle, it is easy to lose a thousand miles in the back if they lose a chip of momentum and faith. How to build up self-confidence? "Remember, you cooperate with him so that everyone can get the benefits, rather than asking him for help." He is your potential partner, not your enemy. " That's what entrepreneurs say.

Secondly, we should do our homework before communicating, and pay attention to our discretion when communicating. Things are changing, but the Chinese tradition of millennial succession will not be lost easily. If your potential partner is a hard nut to crack, you have to be careful. Before the formal contact, we should first understand the characteristics of the other side, the way of doing things and the way of communicating with each other, and do a good job of doing the work before we can get good results. For example, if your partner likes to eat a light Guangdong dish, don't rush him to eat Sichuan hot pot. If your partner is straightforward and temperate, you shouldn't just talk to him when you first meet, but go straight to the theme.

　　 Communicate In the process, you can not patronize your own ideas, but pay attention to the reaction of the other person and the hidden mystery in the words, grasp the points that can be cut in, and communicate in depth, so as to achieve the best communication effect. In addition, it is best to stop just enough to stop the old ones in a single round. Otherwise, the outcome of the talks is likely to be as lively as most of the "blind date sessions" that have no end to life.

The third and most important point is not to hang on a tree. Entrepreneurs can be experienced in this respect. "When I first started training, I asked my staff to do everything possible to contact teachers and cooperative organizations. For example, I set a goal for them: twenty people. If they call only twenty people, they may end up with only one or two. This is definitely not acceptable. If they call two hundred people, it's much easier to get twenty of them. " In fact, this move is very simple, spreading nets and fishing more.

　　 Entrepreneurship "One more move is to turn around and turn to others in a timely fashion. Some people are really hard to do, there is no willingness to cooperate at all, and there is no suitable entry point. Why do you still hang on to him? There are more than one person who can make decisions in a company. The head of the Department can't decide. You can go and get his boss! A deputy general is not sure, you can get B vice president! There are many ways to do one thing. One way is out of the way, so we can withdraw the main force in a timely manner and take another road, so long as the end is successful, right? "