Shop Without Customers, No Business.
Sometimes shop novice, do not always complain that online shop has no customers, no business, we should reflect and think from their own aspects, and do some things of their own online shops, whether they have done well, and have done too much. As the novice of online shop, we are going to do the following things well, as long as we do well, the shop will have customers to patronize and have business to do.
I have some confidence in my products, and I believe it can bring some benefits to customers.
(1) good.
product
We must match the market, identify the corresponding customer groups, display the selling points of their products to customers, and believe that your distance from success is constantly decreasing.
(2) how to give
Customer
To introduce your products, you need to read more books on sale, compare the ways of customer service, find out the gaps, improve yourself better, serve customers more, and more importantly, professional terms, and constantly learn and improve yourself.
(3) understanding of customers
Purchase demand
Please note down for the next paction. (for example, when the goods are sold out, buyers should be informed in time.)
(4) regularly visit customers, understand the current situation of customers, maintain certain friendly relations, and pave the way for the next sale and purchase.
(5) treat customers enthusiastically and generously, ask patiently, give detailed answers, and learn to praise customers.
(6) think from a customer's point of view, why does he want to buy this product, what benefits or values can this product bring to the customer?
(7) customers are not always right, but he will always be number one.
(8) the first impression of shopping is very important. We must do well and win repeat customers.
What we need to do after the paction is as follows:
(1) confirm the address, ensure that the receipt information is correct and reduce the trouble.
(2) let buyers look at other products and try to promote other products.
(3) ask buyers how to enter their own shops, seize this rule, and better publicize shops.
(4) conscientiously sum up the process of every paction, whether it is smooth or not, how to solve it, and how to deal with similar problems in the future.
What I think more is:
(1) whom products are sold to.
(2) what advantages do your babies have in comparison with similar products?
(3) analyze how competitors sell.
16. shop logo to display their products.
17. publicize yourself in evaluation.
18. ensure that Wangwang has enough online time.
19. good mentality, maintain a normal mind.
20. recommend your product with your friends.
21. optimization of keywords, do it with your heart.
22. pack well.
23. promote sales during holidays.
24. the seller's reputation is not evaluated by the buyer, but the seller.
25. be honest in doing any business, and have confidence, concentration, perseverance and love.
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