The Mindset And Rule That Phone Calls Should Have.

I think the first one to pick up the phone is the first excitement, excitement and excitement. After receiving the phone, we respect the customers very much and are very good at showing their best performance.

The second most important key is to invest, invest, concentrate and be very infectious, and recommend products to yourself well in the phone. Third, we should pay attention to listening very well when we call. When listening, we can hear the psychological thoughts of customers, his subtext and customer needs, various problems, reactions, knowing what customers need, what to give him, and establishing a good atmosphere.

The second very important thing is to filter customers. Filter allows you to find a prospective customer. When you call the phone, you must remember that when you call, you must have weight. The weight means that we need to call enough numbers. For example, we stipulate our employees, for example, our colleagues call them 50 times a day, and only 50 or 50 times can they have five or ten good phone calls. This will help the customers.

The fifth important point is that when we call, we need to take the initiative to attack. Many times, we receive customers' business cards or collect customer information and get customers' information. We wait for customers to contact us. What are we afraid of, or maybe customers do not care, do not need, disagree or reluctantly, if I share with you, if we do not take the initiative to attack, how do customers know whether to or not?

The other 8020 rule is that we spend 80% of our time asking questions and making 20%.

Use, or 80% of the time to listen to, 20% of the time to talk about, or 80% time on a large customer, 20% time on ordinary customers, so we have to focus on doing well, this is the 8020 rule.

Another is

We have put more time and energy into our big clients, so that our performance has been improved. The mentality of a big client is aiming at the mentality. A person needs our products, maybe a big customer. We should not rush to attack. We should aim at the needs, preferences and rich information of his company. The more we know at this time, the better we will know about serving customers.

We need to have a very good rule of review, because

We need continuous improvement and continuous improvement, so we are constantly making phone calls every day. We believe that when we finish the last one, we will make a small summary so that we can get ahead. Today's hints will progress and tomorrow will be improved. We will make progress more quickly day by day and year after year, so that we can find out a feasible plan for ourselves.

Next, each of us should have a very important customer record rule when we call. That is to say, we need to record the key needs of customers, and build it into a file, a detailed form, very careful, serious, and constantly need to follow up, very good.

The last one is the tracking rule that we share. We all know that even if anyone has a good eloquence and strong sales ability, he will not be able to sell 100% of his customers in every phone call. At this time, we need patience. We often say perseverance. If we insist on perseverance, I think tracking and tracking customers is more important than making any calls. You really take the initiative and pay attention to customers. Customers are of flesh and blood. He will make friends with us. This is the ten major rule of my phone call.