Is It Wrong For The Laundry To Wash The Leather Dry Cleaned Or Not?

"Good. Leather and fur After washing, it discolouration. The laundry does not recognize it. It's really annoying! "In November 22nd, Ms. Zhu Shunan, who was in the Xin Cheng District of home, told the newspaper that she had taken her fur to a dry cleaner's shop in Ming Xin Garden last week. Ten days later, when she went to pick up fur, she found the original milky white. sleeve It has turned gray and has lost its luster as compared with before washing. So she found the person in charge of the dry cleaners to claim, and the other party refused to admit that it was their fault.

　　 Embarrassment: color change after fur washing

Ms. Tang told reporters that the fur was bought by her during the lunar new year. At that time, she spent more than 6000 yuan and spent a month. It's getting cold lately. clothes Take it to the laundry and wash it. Because fur prices are expensive, and improper operation is easy to wash, she sent clothes to two laundry shops were rejected.

"Because of their trust, I felt relieved to wash my clothes in this laundry." In the end, Ms. Tang put her clothes in a dry cleaning shop in Ming Xin Garden District and paid 120 yuan dry cleaning cost. At that time, the owner of the dry cleaning shop assured Ms. Tang that she would inform her immediately after washing.

"My fur is milky white, and the rest is black. The dry cleaner's list also says black and white. After sending the clothes, I called several times to ask if they had been washed. The dry cleaners said they had not done it with oil, and now they need to hang up for a while. When I went to pick it up two days ago, the sleeves of my clothes turned from gray to gray. This makes Ms. Tang very unhappy, and immediately asked the dry cleaners to lose money.

　　 Customer: suspect "dry cleaning".

The good clothes were washed out, which made Mrs. Tang very angry. "The clothes that I can take in three or four days usually drag for ten days. It turned out that my clothes were washed and discolored, and they dare not call me."

According to Ms. Tang, two other customers at the laundry also looked at her clothes and thought it was the responsibility of the laundry. Ms. Tang asked the shopkeeper to give 3000 yuan of compensation, but the other party did not buy it - "it is my duty, not my responsibility, if you want me to lose money, then you can go to court to sue me."

After careful observation of the clothes, Ms. Tang doubted the shopkeeper's so-called "dry cleaning". "Clothes are wet and damp like water washed. How can they be dry cleaned? How can dry cleaning cause such a big discoloration?" this makes Ms. Tang more angry.

　　 Shop owner: not for his own reasons, refusing compensation.

Yesterday afternoon, the reporter contacted the shop owner who had a dispute with Ms. Tang, the other side told reporters that this matter can not blame the dry cleaners and dry cleaners how to wash them. Miss Tang's statement lacks basis, and there is a problem when she wears clothes.

"How can it be my responsibility if she wears and wears, and the gloss will be worse?" the shopkeeper said, and there was another possibility that the quality of the clothes was not good because they were dry cleaned normally, and the clothes were certainly not washed and discolourable, so they could not be compensated. The shopkeeper also told reporters that she had opened the dry cleaners for four years, and there were many repeat customers who had never met Ms. Tang.

In recent days, Ms. Tang has come to the dry cleaners for compensation, but they have been refused by the owner. Furious, she urged customers not to wash clothes in the laundry at the door of the dry cleaners, which seriously affected the normal operation of the dry cleaners. Forced to do so, the dry cleaners store 110 for help.

"110, the police also advised her to do some identification, or to go to court to prosecute. It's useless to make trouble here." The shopkeeper told reporters that if it was the reason for the dry cleaners, she would be willing to pay for it.

Ms. Tang told reporters that she intends to request the industry and commerce to intervene in the dispute.