How Should Employees Communicate With Employees Who Are Negative And Poor In Performance?
There was a shop assistant who came to the shop after the end of the year and was lazy all day.
achievement
Unfortunately, customers are always complains, and this month there is no guarantee, so the shop assistant has to resign.
The shopkeeper asked her why she resigned. She said, "you see, I am not good at appearance, I am not very good at culture, and my family condition is not good, so I am not old enough to be a customer.
Complaint
I can't make money here, so I'll go to a shop that is more suitable for me. "
Faced with the clerk, the shopkeeper gave the following words:
"A bad face is not your fault. It may not be your fault that your culture is not high. It may not be your fault if your family condition is bad. But think carefully, if you don't work hard, it's not your fault. You think you can solve the problem by job hopping? You will get poorer and poorer!"
A bad face can have a smile, can be active service attitude, natural and comfortable, elegant.
You can get your approval. Why does it make customers nervous? Why don't you think you owe the world a lot?
Is the culture not high enough to be improved through study? The answer is yes, but you feel that learning is useless, as long as it will sell goods, in fact, when the book comes to use, it will hate less.
Family conditions are not good, do you have any responsibility? Blame your parents? Don't you think your existence will change the family's living environment first? And you, after you get paid, buy a iPhone first, spend thousands of birthdays, lose your responsibility and dignity for a face.
You always say you earn less, but do you understand that your current working status is equal to your salary? You want to earn ten thousand yuan every month if you want to earn ten thousand per month.
We must take it first.
Don't blame the shops for their bad business. 90% of customers' perception of service quality comes from.
Sale
Do you have any responsibility for this job?
You are lazy, do not pay, but envy the result of success. You only see the result, do not see the process of blood and tears, do not see people have been in the setback, but you have worked hard for a few days, but a small setback has brought you back to the original state, how can you succeed?
Is it okay to keep the bottom salary in a row? Do you know that you are a liability employee in a store? You are a customer killer and will eventually kill the entire store.
You want others to respect you, but do you respect yourself? How can you make others respect you even if you don't work well in your own job? Do we need other people's pity? Tell you, only a strong ego is the greatest security.
No matter between people, it is because they are not strong enough.
This society respects only valuable people, not complaining, that is fairness.
Finally, I want to tell you one thing: God only takes care of people who have dreams and goals.
Others look at you, or break your cocoon, or spin your own cocoon! "Change the pain, do not change the death!"
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