Behind Sudden Death: How To Protect The Rights And Interests Of Express Group Members?

Recently, a courier in Hunan was exposed to the sudden death of "too tired" on the way to express delivery, which triggered concern for the express group.

Under the "double eleven" shopping craze, couriers have supported the "last mile" of the huge logistics system.

How is the survival status of the courier group? How to protect their rights and interests?

At 5:40 p.m. on November 20th, the life of Yin Lin, the courier (the pseudonym), suddenly ended in the Hetai street, Zhuzhou, Hunan province. The electric tricycle he was riding on was parked at the roadside.

"He told me that he was very tired, and then he poured it out."

A witness told the media reporters who came to the interview.

Local media reported that when the first aid doctors arrived, Yin Lin had no signs of life.

Doctors say the cause of death is probably the most common type of sudden cardiac death, and no acute cerebrovascular disease is excluded.

Yin Lin has been working on this express for more than 10 days.

According to a survey by local government departments, Yin Lin is 39 years old and has two minor sons with his wife.

In early November, Yin Linjing introduced a new courier company. He was in a probationary period. He did not enter a medical examination. He did not sign a labor contract or purchase.

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"Yin Lin is just an apprentice, sending the express with the old staff."

The director of Li's surname of the courier company told the author that their company had a contractor in each area. After the company recruited the courier in a unified way, the company was assigned to the contractor who needed it, and the contractor and the courier signed the contract.

However, the Li family leader of the courier company denied the "exhausted death".

He said that their company is doing "enterprise parts" pceiver business, there is no "double eleven" after the surge in the volume of goods, generally only send 10 to 20 express goods per day, the workload is not large.

It is understood that in the past, the company recruited only 35 year old couriers.

But for some reason, this time, the standards were relaxed.

Until he died, Yin Lin, an apprentice, had not left any record in the information system of the express company.

Behind the death of a courier, what is the survival state of the express group?

According to the industry analysis report, at present, more than 2 million people in China are engaged in the socialization of e-commerce logistics, and the average hours of work of the operators such as site express operators are mainly concentrated in 8 to 12 hours per day, and the duration of the promotion period is even longer than 12 hours.

Recently, the author conducted a random visit to the first line couriers.

At 6:40 in the evening of November 23rd, the cold winter in Beijing was assailed.

A well-known express company's quick member, old min, put the goods in three rounds of delivery trucks.

He expects that today's express will be delivered at 10 in the evening.

"From 13, I only slept two or three hours a day."

Old min Bian finishing the express said, they began to prepare delivery at 4 in the morning, and after the evening delivery, they had to check it back to the outlets, usually busy until second o'clock in the morning.

Besides the long working hours, the courier also has to face various complex situations.

At 21 p.m. on 5, a delivery clerk of a logistics company in Beijing sent out the last single item of the day.

Because the customer was away, the little money had been waiting for nearly 2 hours.

In order to get warm, he could only avoid shelter in the residential corridor.

During the delivery process, he was worried that the road would be slippery and prone to accidents after snow.

"If the goods are broken, the day will be dried up."

It is understood that the income of the courier is mainly composed of basic wages and piecework wages, sending a express can usually get 1 yuan to 2 yuan.

There was a time when the "courier brothers" circulated on the Internet went through millions of news, making the job very attractive to ordinary workers.

"It's hard money."

An interview courier said that he could send 200 to 300 express tickets a day, and the estimated monthly income was nearly 10 thousand yuan.

In different courier companies, there is also the situation of "cold, hot and uneven" income.

A courier of a vertical e-commerce self logistics company in Beijing said that they usually deliver 60 to 70 orders a day, and more than 100 more than 100 after "double eleven". They don't increase too much, and they only get more than 5000 yuan a month.

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It is directly proportional to the degree of hard work, and the monthly income is only in a special period.

Yao Jianfang, an analyst with the China Electronic Commerce Research Center, said that the courier company has strict performance appraisal, and it also needs to deduct money when it comes to customer complaints. Some couriers will overwork if they want to make more money.

However, many express companies have not paid enough attention to the protection of the rights and interests of the courier when they are attracted by "high income", whether it is Yin Lin, a "Apprentice" who is in the probation period, or a full-time employee or a temporary worker.

Lao Min said that he had been delivering express for more than 1 years without signing a contract. He only filled in an entry form.

He doesn't care much about whether he has insurance. He cares only about how many Express items he can send and receive every day, and how much commission he has.

During the "double eleven" period, the express business will employ a large number of "temporary workers" because of the rapid increase in express business.

They are also an easily overlooked group in the express delivery industry.

Yao Jianfang said that during the "double eleven" period, there were quite a few temporary and part-time couriers. They did not enter the formal staff system of the courier company. They signed temporary contracts or even no contracts.

Wang Feipeng, director of the civil and Commercial Department of Hunan Jiao Yang law firm, said that if the employment relationship is within one month, it is suggested that temporary workers and enterprises should sign temporary employment contracts and agree on the rights and obligations of both parties.

At the same time, it is better for the express company to buy commercial accident insurance for temporary workers.

According to the insiders, the express industry is developing towards the direction of scale and specialization. On the one hand, we need to strengthen the management and training of "temporary" couriers, improve their overall quality and service level. On the other hand, we must pay attention to their rights and interests protection and minimize the risk and loss of accidents.

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