How Difficult Is Communication Before It Is Effective?

Opinions differ. Effective communication is challenging when emotions are agitated. Moreover, the more important the dialogue is, the more emotional the process is. People become nervous and nervous for the worst results. For example, think about your reaction when someone says to you, "we need to talk." Most people are difficult to interact because they set up a barrier to resist others, instead of making themselves more open and more able to speak with ease and focus. They even showed a defensive state even at the beginning of the dialogue. This gesture makes it difficult for people to share freely and talk freely.

　　 Avoid ignorance

The choice you have to make between truth and human is what we think is a humble opinion. One of the alternatives is ignorance. When we are threatened, our brain enters a kind of Truce mode Our ability to think and choose becomes lower. In effective communication, you will not let yourself fall into these two kinds of unbearable circumstances, so the problem has evolved into "how can we keep the friendship with others while telling the truth?"

　　 dialogue

Putting everything on the table is the key to effective communication and finding solutions to problems. When people open their hearts and share their opinions openly and honestly, the relationship between people will be closer. This helps to reach a consensus. When people agree with each other, the decisions they make are good. In addition, people's participation will also make the implementation of decisions even higher.

　　 Dialogue and communication The techniques are learned.

　　 1, start from the heart.

The first step is to change the way you think that those who hinder trouble solving are troublesome. Even if your idea is true, the only person who can change is yourself. Starting from the heart means that no matter what happens, you use the right motivation to start discussions with others and always focus your attention on the right motivation. You respect all the people involved in your discussions and are eager to understand their views. In their point of view, you agree and accept the right ideas.

But that does not mean that you are bent on winning. You start your conversation with the goal of solving problems, but soon begin to correct some facts, debate trivial matters, and point out the flaws and defects of each other's arguments. Of course, they will fight back. Then you may have won the battle consciously. When you feel this way, you are not looking for a suitable person. Solutions You are just pushing your point and proving that you are right.

As the discussion continues to warm up, you will shift the topic to the past you want to win the conversation and punish others. "He may be embarrassed," and "she will not give up all of these things", which shows that you do not want others to feel better. Disgracing others is usually a good way to punish people, and can immediately end the conversation, but at the same time, you also deviate from your original intention of effective communication.

　　 2, learn to read.

In the process of communication and interaction, it is very difficult to realize that you are destroying effective communication signals. Some people first realize their physiological reactions, such as blushing, feeling hot, tight stomach or throat. Others notice each other's emotions. They may become frightened or angry. Some people pay attention to those behavioral signals, such as raising the volume, pointing with their fingers, or becoming silent.

When you notice these signals, focus your conversation center on creating a sense of security for others. They will speak freely when they feel safe. The problem people often encounter is not what you are going to talk about, but the conditions for conversation. People feel defensive when they are afraid, and begin to show angry actions, such as making fun of you, becoming aggressive, becoming silent or attacking you in argument. Do not be enraged by these acts, but to help others recover the sense of security in conversation.

　　 3, make it safe.

The feeling of safety is related to two conditions. One is to have a common purpose. If people believe that your conversation has the same purpose, such as saving a relationship or improving working conditions, people will listen to different opinions. Another sense of security is mutual respect. If the other person feels that you do not respect yourself, then the conversation will immediately become insecure and stop. When Sense of security When it becomes precarious, fix it. Explain all your intentions to the other person, show respect for each other and find the same goal that belongs to you.

　　 4, master my story.

Recognize yourself as the master of your emotions, not others. Please realize that the stories you want to tell yourself are based on assumptions and lead to some unproductive emotions and behaviors. To be loyal to the facts, we must be especially vigilant about some helpless voices ("I can do nothing"), the voice of victimization ("this is not my fault"), and the voice of evildoing ("these are all my faults." )

　　 5, state my view.

Sincerely and directly share your true situation, do not explain, do not gloss over. Share your views with others and share your views with others. Express yourself in a way that shows you don't have all the information and other explanations. He is broad-minded about others' opinions. State your views in a direct, clear, sincere and respectful way.

　　 6, explore the views of others.

Genuinely listen and understand others' opinions.

Explore how people come to their own conclusions. Try to ask questions that will help you understand comprehensively. Others point of view The problem. Compare your views, seek common ground while reserving differences, and build a complete blueprint for the future. Even if you can't understand their point of view, you can join your understanding, pay attention to and be sure of your understanding. You will be surprised at what you have learned.

　　 7, take action.

The will to act will be firm, even if it is to find other information. Arrange your time and stick to it.