The Daily Operation Management Of Franchised Stores Should Implement 5S Site Management.
Tan Xiaofang, a lecturer in corporate training, thinks that home textiles Exclusive shop The key to breakout is to see whether we can combine the brand itself with the real needs of consumers, work hard from the details of services, put consumers first in the true sense, and put service first. Specifically, it is recommended that home textile stores should be daily. operation management 5S site management should be implemented:
1, finishing
Categorize the items in the store, eliminate the unnecessary items and the backward marketing concepts; place the calculators, sales forms, leaflets and other frequently used items in an easy position. Update the price labels and posters in time, update the new products in time, and create a neat and elegant shopping environment for the customers.
2, rectification
Sort and arrange the useful articles in the store. Identification 。 In particular, samples, price tags, POP, sales forms and other items should be kept neat, beautiful and generous, to stop messy and messy articles, to ensure timely and thoughtful service for customers.
3. Clean up
The ceiling, wall, floor, counters and merchandise must be cleaned in time, and the damaged items must be repaired or replaced in time. No unsound audio-visual products can be played. Employees are required to maintain personal hygiene, dress in good order, maintain a good image and mental state to serve customers.
4, clean
Maintain the three tasks of sorting, sorting and cleaning. Check regularly or check with each other regularly and take a few minutes a day for 5S work.
5, upbringing
Regular staff training, to ensure that every employee to develop a good life and work habits. So that employees can provide customers with quality and efficient service habits, so that employees can comply with the rules and regulations, can actively learn all kinds of business knowledge.
If the dogma and explanation are hard to understand, please see the case as follows: Yaguang home textile has added a future theme series in the store under the premise of greatly reducing the variety. It has shown more than 50 new products that will be introduced to the market in the next five years. The price is relatively high, and there are three purposes. First, in order to enhance the perceived value of the brand, two is through the price contrast, so that the product prices are now relatively low and very affordable; three, through the production of nothing, make the products inside the store look richer and more attractive.
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