Learn To Self - Anger And Reduce Workplace Conflict

< p > in daily a href= "http://www.91se91.com/news/index_c.asp" > work < /a > and life, there is a conflict between colleagues and subordinates. If they do not control themselves, conflicts will intensify and affect their work and hurt their feelings.

Therefore, it is very beneficial for netizens to master some skills of self anger, which can reduce workplace conflicts.

Here, manager Xiaobian gives you three ways to make a list. You may as well try it: < /p >

< p > < strong > 1, closed listening < /strong > /p >

Parkinson, a famous British statesman and historian, and a famous British management expert, P, wrote in a book entitled "caring for others and good offices": "if there is a quarrel, remember to avoid your mouth."

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< p > listen to others first and let others finish your speech. Try to be modest, sincere and reasonable.

It's hard to win people's hearts by quarrels. The immediate solution is to give each other heart. "

The characteristic of anger is pient. After the "Qi tou", the contradiction is easier to solve.

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< p > when someone else's thoughts can't agree with you, and at the same time, they find it difficult to convince each other, listening to others will make the other person realize that the listener is interested in his viewpoint, so that he can not only suppress his "anger" but also weaken and avoid the other's "angry head".

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< p > strong > 2, calm down < /strong > /p >

< p > professor Aulhelm Juris, American business psychologist, put forward the three rule which can make people calm and calm: "first reduce the voice, then slow down the speed, and finally the chest is straight."

Slowing down the voice and slowing down can relieve emotional impulses, while chest straightened forward will weaken the impulsive tense atmosphere, because people with emotional agitation and intense tone tend to lean on their chest. When the body leans forward, they will make their faces close to each other. This kind of speech posture can create tension for the earth.

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< p > < strong > 3, exchange role < /strong > < /p >

Robert Kelly, a business professor at Carnegie Mehlen University, met a programmer and his boss in a computer in California. < a href= "http://www.91se91.com > > < /a >" a programmer and his supervisor had a dispute over the value of a software. "Kelly suggested that they argue with each other in their positions. After five minutes, the two sides realized how ridiculous their performance was, and everyone laughed and quickly found the solution.

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< p > psychological factors play an important role in communication between people. People think they are right, and the other party must accept their own opinions.

If the two sides can exchange roles in the exchange of opinions and think in their own places, they will avoid the two sides being angry.

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< p > rational sublimation.

In the TV series "stepmother", when the young stepmother saw the child trying to embarrass her and mischievous, she was very angry and broke the glass.

But she immediately realized the consequences of further conflict. When she thought of her mother's responsibility and rational reason, she suddenly dispel her anger, sweep away the glass residue and apologize to her child and reconcile the relationship.

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< p > when a conflict happens, it is necessary to think of a consequence in your heart and think of your a href= "http://www.91se91.com/news/index_c.asp" > responsibility /a, and sublime yourself to a rational and open-minded person, so that you can control your mood and ease the tension.

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