Shopping Guide Should First Understand What Customers Like To Do Professionally.

Many people are "tourists" who stroll around the streets. Most of them are casual, and they will buy when they meet the right ones.

This kind of fun needs salespeople to satisfy, not to break.

Therefore, it is unwise for customers to promote sales when they enter the store. The anxious customers will feel depressed. If they are angry on the spot, they may not show their good temper, but they will also be unhappy.

That's why a lot of people are willing to shop now because there is space, freedom and fun.

Therefore, when customers enter the store, we should not be too busy to recommend products voluntarily, and we should not rush to track and chatter. We should give them about 2 minutes to look around. During the period, we can do the basic preferences of customers by observing the customers' eyes and taking action, and then motivate them step by step.

。

Of course.

It should not be "too cold talk". It should have basic courtesy and enthusiasm. When customers walk around relaxed and take the initiative to ask the clerk, the effect will be better.

When we observe, the customer has chosen several to make careful comparison.

Before giving sales advice, such as asking customers, "do you prefer this? This product is made of leather. It is also a new model this year. The shoe is small and elegant. I think it is very suitable for your temperament. If you like, you can try it first. It doesn't matter if you don't like it. We still have many new products. I believe there's always one you like" and so on.

When the salesperson is saying that the product is suitable for each other, he must give the other person a "real" reason, but can not stop like the dry words in the above case, and can not be too flattering. It makes people feel that you are flickering.

The process of paction is not to see who speaks much, but is better than voice.

To recommend products that are really suitable for her customers, the probability of turnover is great.

As a shoe store clerk, when you put on your work clothes, you have to prove that you are a "shoe expert", not only the image, but also the language, temperament, behavior and so on.

The duty of a salesperson is to sell more products of their own stores, and professional can play a good role in promoting.

I think a professional salesperson should first curb the bad performance derived from "paction control", such as loud voice, too fast action, too fast language, but lack of expression and barbarism, all of which will play a negative role in sales.

Everyone has their own style of dress and taste. As consumers, they believe in their tastes better than others. They do not like others to evaluate or even doubt their own aesthetic. Therefore, they must not want to educate consumers in the process of paction. They should not be forced to suppress their thoughts. If they want to mix up, they must first confirm the current behavior of customers, and then give customers another option, which should be to make multiple choice questions for customers instead of filling in the blanks.