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    How To Protect Your Repeat Customers?

    2015/5/27 22:32:00 35

    OutletsShopsBusiness

    1, the buyer and the seller had a high degree of trust in each other because of their previous pactions, and the sense of security was also higher.

    Trade fairs are more relaxed and enjoyable.

    2, the buyer's taste, consumption habits, style and so on are relatively high, and the possibility of false recommendation is relatively low.

    3, the old customers are more concerned about you. For more than half of the fixed browses without any publicity, old customers are coming quietly.

    4, bring more buyers to you.

    The old customers will make you a free one in no way.

    Propaganda

    What about it?

    5, when problems arise, it is easier to communicate. Many sellers have encountered such a situation: buyers do not even call directly to the middle or bad reviews.

    Usually for old customers, this worry can be dispelled. Any problems will be directly explained, and it is easier to understand you.

    6.

    Price

    The sensitivity is relatively low, basically will not let you headache for the bargaining problem, and you have established mutual trust degree, high priced goods sell more likely (this should be known to the seller, the higher the price, the higher the profit.

    )

    So many advantages.

    Regular customers

    How is it maintained?

    1, new product launch strategy: how long will it be possible to launch new products in the shop? If there is no new product, then the old customers will visit those things every day. There is no fresh blood. After watching DD for one hundred times, they will not feel good anymore.

    For clothing, it is best to have new products every week, which makes customers feel that something is updating. Some things are causing curiosity and constantly bringing forth new ideas.

    2, the announcement strategy: since the introduction of new products, then do not let it appear in obscurity, so that there is no difference from no new products. The oldest customer is the most likely to have missed this one before.

    The best thing to do is to make it more grand. Actually, I've noticed a lot of shops, and I've noticed that business announcements are always changing, so that customers can get a new DD when they enter the shop and give them a surprise.

    3, suggestion and greeting strategy: this kind of greeting needs us to grasp well, because people have a kind of psychology of selling against each other, so do not give customers the psychological pressure to sell them when they greet their customers.

    This will meet many friends, there is a buyer MM, we are in the first online paction, asked me how to match better, then feel that their shop did not have better matching, so on the Internet to find other family's money, help her conceive a collocation plan, in this way, she became one of my old customers, then buy what clothes always come to see if there is suitable for me.

    People often say that it's right to send roses to others.

    When giving advice to customers, I hope that the seller will not just sell his stuff in a single way, but we can also give advice to them if they see good or suitable.

    As long as you relax your mind, the road will be wider.

    4, activities strategy: do not forget to regularly make some concessions, promotions, gifts and other activities, so that customers feel that you always have them in your heart.


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