How Can I Get Rid Of My Colleagues Without Hurting My Feelings?
Although the work is already busy, colleagues feel embarrassed when they ask you for help. No one is afraid of rejection. Most of them are worried about the feelings that hurt their colleagues, or they think that the other person asks for their help and is able to think of themselves. If they do not agree, they will appear inadequate. How should we refuse each other and not hurt our feelings?
Workplace psychology Tsukagoshi Tomoko, a specialist, thought that he wanted to know which part of the request he would refuse, and that he was prepared in advance to clearly convey that "I can not help you with this part, but if it becomes... I can help you. Finally, it is conceived of the situation that may happen after the message is transmitted.
run into sb. Colleague When asking for help, consciously accepting or refusing, there is no room for change, and it is also one of the reasons that people can not refuse. In fact, as long as the request to refuse others as a negotiation with the other side, it is more able to break the psychological barriers, it is not so difficult to speak.
Assuming that the request of the other party is totally 100%, the total rejection is 0%, then try to propose 90%, 70% or 50% solutions to the other party. You can make an assessment from the content, time limit and quantity. For example, 90% is acceptable if the term is extended for 3 days. 70% acceptance is "unable to serve as a project manager, but participation in the project is OK".
Telephone communication can not see the speaker's expression and movement, sometimes even if it is said. polite The other person will still feel that your attitude is tough, so when you talk on the phone, you should add buffer sentences and try to be considerate of others' feelings. E-mail is not even the sound of cadence, easy to give people a sense of business and public, so to increase the perceptual vocabulary.
Speaking posture, expression and tone also give people different feelings. When we refuse, we should try to face each other as much as possible. Frown can also give a negative impression. Try to consciously relieve your eyebrows.
There is also a set of rules for rejection: first, thanks for the invitation, and then use the buffer phrase "embarrassed" and "regret" to continue to prepare the other person for being rejected. Next, give reasons and add a clear refusal: "because there is already a date for that date, there is no way to attend."
If the decline is a less important invitation (such as a meal), it's good to say it's not convenient today; but if you want to refuse extra work, you must say the specific reasons why you can't work overtime tonight. Finally, don't forget to add apology and hope to keep the end of the relationship: "I'm really sorry, but if I have another chance next time, I will be very happy to participate."
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