In Front Of Subordinates, Business Managers Should Speak And Count.
Through the language of corporate executives, "
Multiplier Impact
The "multiplier effect" refers to what executives say is easy to be remembered by subordinates, and it will be magnified many times.
Therefore, for executives, it is very important to control their mouths and say every word well, and it is also a good professional quality to speak less and less.
No matter how great the difference between eastern and Western cultures, we have been instilled in our childhood the basic virtues of being a man.
However, in today's global economic integration, when people of different cultural backgrounds are mingled together, it is still difficult to achieve precise and unified understanding of "arithmetic".
I have met many times Chinese entrepreneurs and bosses to say to foreigners in the banquet. "Next time I come to China, I will take you to climb the Great Wall." "this matter is ready to discuss, we will actively consider solving it" and so on.
Three months later, those foreign friends climbed the the Great Wall on their own. Those promised "considering" problems were left behind and waiting to be considered.
I am not saying that people in our country do not speak well, but in fact, the enthusiasm of South Americans is no less than ours, and they often speak a lot of languages that we think only confidant and private friends can speak.
I think in general, Chinese and foreign friends can understand and accept such social culture differences.
However, if you are an enterprise manager, especially a senior executive, the smaller the difference is, the better.
Why? Because businesses.
senior executive
The language has multiple effects, that is, what you say will be remembered by your subordinates and will be magnified many times.
At this point, there is not much difference between Chinese culture and Western culture.
Because everyone's respect for and respect for top management is objective, and your trust and prestige are automatically given.
Therefore, it is a good professional quality for you to control your mouth, "not less, but not more".
This is especially true for social elites, successful people and famous big bosses.
For example, not long ago Wahaha's two generation head, Zong Fu Li, said in an interview with the media that spending energy and dealing with the government gave her a headache and expressed the possibility of moving the company to foreign countries.
In fact, the clever people of the earth know that this is her casual expression on the spot, and never represent the company's future strategic decision.
But the interpretation and dissemination of media will not be so tolerant. In a flash, Wahaha really no longer loves the land it has raised. It really has the potential to pfer assets overseas.
In fact, family entrepreneurs and local entrepreneurs like Zong Fuli say a lot of words like "a moment of confusion".
In order to avoid trouble, some people deliberately added "I personally think..."
Or "what I want to say is just my personal view..."
Wait.
In fact, they forget that once their words are spoken, they will no longer carry "personal views" because their social status has never been placed on the "personal position".
This is a very important principle: Although corporate legal persons, founders, executives and so on are not necessarily "News Spokesmen" in their units, the media and the public are no less positioned than the press spokesmen.
From the point of view of "speaking and counting", Zong Fu Li may not be able to move Wahaha out of the mainland of China. He may have broken his promise. If he represents the enterprise, the act of breaking faith in the public will be a great blow to the reputation and brand of Wahaha company.
Of course, no earthlings treat Zong Fu Li this way.
However, it is conceived that this is the promise you made to the middle-level cadres at the beginning of this year's work conference. The manager who has done well will reward 5% of the sales volume by the end of the year.
By the end of the year, you found the "big talk" hard to materialize at the end of the year, and changed to "bonus 20% at the end of the year".
No matter how good your explanation is, your reputation and the reputation of the company you represent are being hit hard.
This is just an example. How many languages do you have in 365 days a year? You hurt yourself, hurt others and hurt your business. Have you ever counted? Western management experts have been advocating "trust based organization" (trust-basedorganization) and "trust based leadership" (trust-basedleadership) in recent years. The core is nothing more than mutual trust between the members of an organization, from bottom to top, and mutual trust between the upper and lower levels.
The trust between an organization and its members will determine the efficiency and ultimate competitiveness of the organization.
Enterprise policy
Corporate strategy is certainly not a rigid dogma. Instead, they should reflect environmental changes and make timely adjustments or repairs.
However, if these changes involve commitment to employees, commitment to suppliers, customers and partners, a positive and pparent communication strategy will be very important.
At this level, professional behavior of "speaking and counting" will help enterprises to create a broad and reliable value chain for internal and external networks.
If you are leading a listed company, the confidence of the capital market in the long-term development of your enterprise will also come from these corporate culture, "words must go, deeds must be done".
Some Chinese entrepreneurs may feel that it is a bit wrong to be treated as "not counting" because they are in most cases like the examples mentioned earlier, and they are indeed "cultural differences" inadvertently.
Another situation is that Asian managers are more "polite", "euphemistic" and "vague" than the managers in Europe and America.
But a large number of business practices have proved that the most important ability of managers is "unambiguous communication".
Some scholars even summed up the essence of leadership in a sentence, that is, clarity.
That is to say, apart from cultural differences, it is indifferent for a leader to communicate clearly and clearly to his subordinates to understand what leaders want and when they need to be. This may be the core of outstanding leadership.
For more information, please pay attention to the world clothing shoes and hats and Internet cafes.
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