(Reprint) Are You A Qualified Employee Or Boss?
If
(1) you just answer the phone and tell the customer that there is no way out.
(2) you just open orders, do not contact, do not track, have problems, do not repay, do not deal with.
(3) you are just making statements, not counting the accuracy of numbers.
(4) you just answer the phone, never want customers to feel satisfied, never want customers to order more goods.
(5) you just think you are a merchandiser. You never think of yourself as a business, supervisor, boss or company.
Well, you are not qualified enough to be a competent merchandiser. Your job can be replaced by anyone.
If
(1) you never put your department's performance goals in your mind all the time.
(2) you have never thought of achieving personal goals and goals.
(3) after sending samples, I never thought of the result and why there was no news.
(4) after the offer, it has never tracked why there is no order and how much difference can be made.
(5) many orders, never think about what happened, follow the trend, and dance with customers.
(6) fewer orders, no reason to pursue, no feeling, no action.
(7) you never want to be more professional and trustworthy in front of customers.
(8) work is not planned, time is not managed, cost is not controlled, and customers do not communicate.
(9) you think it is troublesome and painful to develop new customers and new markets.
那么,你不夠格做一個稱職的業務人員,你在是我們大家的負擔?!?/strong>
If
(1) you do not consider customer requirements as very important.
(2) you do not take customer complaints as a matter of priority.
(3) you often do not deliver goods on time, as customers will always wait for you.
(4) you are annoyed by the business's reaction to customers' problems.
(5) the problem of customer response quality, you think he is critical of him as a rotten client.
(6) you often talk about "very troublesome", "difficult", "do not want to do", "impossible".
(7) you go to work everyday as a routine job, instead of looking for problems and improving your quality.
那么,你不夠格做一個稱職的員工,與你共事,我很疲勞。
The business is working hard without good quality. Without good service backing, all the results will be discounted, and the commitment to customers will be bounced. We will become a top-notch, second rate, three service company.
If
(1) there are scolding, no praise, punishment, no reward.
(2) it is advantageous for enterprises not to act immediately.
(3) it is often said that we should look at it again and study again.
那么,我也只能偷偷的說,你不是一個稱職的老板。
epilogue
Terry Gou said, "I am not a genius, because genius can only stay in the sky. We are talents at the very least, but we must have executive power to count."
Everyone has the pressure of time, the pressure of quality, the pressure of cost and the pressure of performance. No pressure is not a good thing. Without pressure, there is no motivation. Every day, we compare these problems with ourselves. As a spur, we can see how we do it, whether we are a qualified employee or boss.
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