How To Do Office Etiquette Well

1. telephone etiquette when you answer the phone, you represent a unit instead of an individual, so not only should you speak in a civilized and moderate tone, but also let the other person feel your smile.

At the same time, let's not forget that every important phone call has to make detailed telephone records, including the time of call, the unit of call, the contact person, the content of the call, etc.

2. courtesy etiquette when guests visit, they should take the initiative to get up from their seats, lead guests into the reception hall or reception area, and bring drinks to them. If you are talking in your seats, you should pay attention to not too loud noise, so as not to affect the colleagues around.

In addition, remember to smile when you receive guests.

3. handshake etiquette, a pleasant handshake is firm and forceful, which can reflect your confidence and enthusiasm, but not too forceful and too long.

If you have dirt or water or sweat on your hands, you should not shake hands with others, but you should actively explain to others why they do not shake hands.

4. business card etiquette to deliver a business card, the two thumbs and index fingers are used to hold two corners of the business card, so that the text faces the other side. When you pick up your business card, you should use both hands, and carefully read the contents above to make the other person feel that you value him very much.

When attending a meeting, you should exchange business cards before or after the meeting, and do not exchange cards with others without permission.

5. in office work, clothing should be coordinated to reflect authority, prestige and flexibility.

Men are most suitable for wearing black, grey and blue suits.

Women have better wear suits, dresses, or long skirts.

Men are careful not to wear printed or large checked shirts; ladies are not allowed to wear exposed, short and short clothes to the office, otherwise they will be very unsightly.

6. in the office, you can't wear vest, shorts, sandals or slippers, nor is it suitable for barefoot shoes.

Wearing jewelry should not be too much. The earrings that walk and shake will distract other people's attention, and the clinging bracelets should not be worn.

7. be polite to your superiors and colleagues in your office. You can't skip your greetings because you see each other every day.

Greetings such as "hello", "good morning", "farewell" and so on, should be used frequently and take pains.

A colleague should not be called a brother or a nickname, but should be commensurate with his name.

For superiors and seniors, they can be called "gentlemen" or their posts. It is better to make jokes before they are in public.

8. respect for the female colleagues who work together, and can not drag and tear with them and make noise.

In the work, we should talk about equality between men and women. Everything in accordance with the principle of women's priority in social interaction may not make female colleagues happy.

9. behave more carefully.

Try not to smoke in the office, not to perform your makeup skills in public.

If you really want to smoke or need makeup, you should go to a special smoking room or dressing room.

If there is no such place nearby, the toilet will have to be used.

10. do not leave your desk during office hours. Reading newspapers, snacks and drowsiness will cause your boss's dissatisfaction.

Personal phone calls will not be enough to attract colleagues' white eyes, but sitting on a desk or putting their legs up is ugly.

11., avoid smoking around the mouth. Do not talk about salary, lift or privacy with colleagues.

In case of trouble, you should first report to your immediate superior, and never give up or jump over the notice.

The small reports of colleagues in front of foreign bosses are often regarded as being out of business, and failing to get rid of their jobs.

12. visitors should be treated equally, regardless of whether they want themselves.

Answer questions from visitors and be calm and smiling.

Never breathe in a loud voice or hit the table with your fist to tone up the tone.

13. pay attention to courtesy when visiting other offices.

General need to contact in advance, on time for appointment, after permission, can enter.

In other offices, there is no master's proposal, so you can't just take off your coat and do not feel free to unbutton buttons, roll sleeves and loose belts.

Do not put your clothes or briefcase on the table or chair without permission.

If the briefcase is heavy, put it on the floor of the leg or on the side.

Don't disturb other people's things.

It should not be too long to stay in other offices. The first visit is about 20 minutes.

The interruption will make the boss very unhappy. The tea must be steady and light, but it must not be floated. The tea should be served first, and it should be spoken first, and then say "please use tea" and other polite expressions to smile. Do not leave the tea to the cold shoulder of the guests. If they talk alone, you do not need to continue the tea, unless the boss calls you, otherwise you should not disturb them. If they are chatting in an open office, you will be working next to them. Then we should pay attention to the tea in the cups of the guests and the boss. In a word, it is always the best language to be polite and smile. Even if you don't know how to say it, smiling is always right. Don't let the guests feel indifferent. As for the problem of pouring tea, if you invite guests into the boss's office, you should immediately pour tea and water for the guests and the boss. Don't hesitate, because if you wait for them to start the topic, then you can do it again.

In fact, there are many rules in the office, but usually there are not many rules in the office, but usually no company will be so strict, especially small and medium sized companies. As long as they do not go too far, the problems are not great. But guests must be taken seriously when they come. They should pay attention to dressing in the company, and pay attention to remind others to dress, which is within the scope of office work.

Come on!

Slowly learn, no one will be born to do well, that is, secretarial professional, and have to practice for two years, the most practical training of people.