How Can Underwear Shopping Guide Attract Customers Effectively?
Today's retail industry is quite different from that of 5 years or 10 years ago, and the competition is more intense. The commodities sold are more similar, and more importantly, the minds of the consumers are more sober now. They know clearly that there are many choices when deciding to spend their hard-earned money, and the only way to decide is where to buy it.
Under such circumstances, it is particularly important for underwear to provide customers with services and business communication skills. The following methods can help guide shopping effectively attract customers.
First, satisfy all customers. Businesses must be clear that customers are the only reason to open their doors every day, so that every customer who comes in is satisfied.
Second, avoid bringing private life into work. For customers, when they enter a store, they don't care what troubles you are having on your way to work today, or whether you have been named the best salesperson this month. All they want is the best service.
Third, do not gather around the sales desk. Salespeople tend to get together and chat when customers are few. But even if the topic of conversation is about sales, stop talking when customers come in. Because this kind of conversation will make customers feel that they are placed in a secondary position. They usually do not stop such conversation, but are angry and leave here for other stores.
Fourth, greetings. Even if there are many people in the shop, they are very busy, but when every customer enters the shop door, the salesperson must greet "hello". In greeting customers, you can harvest two things: first, greeting enables customers to know that someone can wait there to provide. service They also feel that salesmen are happy about their arrival. Secondly, greeting also prevents theft. When those who attempt to steal are aware that someone knows their existence, they tend to stop the theft plan.
Fifth, let everyone. customer Have your own space. Some customers will be friendly at the beginning, but once the salesmen try to get closer to them, they will feel uncomfortable.
Sixth, do not interrupt customers. No matter how eager you are to express your opinion to the customer, you must wait until the customer has finished speaking. You know, when customers express their opinions, it means they are ready to buy.
Seventh, catering to customers. Casual tone may apply to some customers, but others may appreciate the formal tone. A great salesperson should not only have one style, but should be able to master any marketing method skillfully.
Eighth, have Career vision 。 The final choice of customers is influenced by many factors, such as the emotions you can not control. Therefore, salesmen should learn to control those factors that can be controlled, such as personal appearance and shop environment. Let your dress match the items you sell. If you sell underwear, you must dress neatly and match the style of the merchandise you sell.
Ninth, display all products. Salespeople should listen to the customers' thoughts and help them select the items they think they need, rather than the items you think they need.
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