Workplace: The Way To Pay Attention To Conversation
(1) be focused.
In conversation, all parties want their opinions to be accepted by the other side.
From this point of view, it is not difficult for the speaker to speak.
The listener's expression of concentration in conversation is the greatest respect for the speaker.
Details are as follows:
Expression is serious.
When you listen, you should look at each other and concentrate.
An absent-minded expression can make the other person feel uncomfortable.
Action coordination.
When accepting the other's viewpoint, you should express your agreement with a smile and nod.
Language cooperation.
In the process of listening to others, you might as well echo with "yes" or "yes" to show that you are listening carefully.
(2) the words should be tactful.
In conversation, we should try to be subtle, euphemistic and pleasant.
If you want to go to the bathroom when you are talking, it is not easy to say "I go to the toilet" directly. You should say "excuse me, I go out" or other acceptable terms.
In conversation, euphemisms can be applied in the following ways:
(1) beat around the bush.
No direct cut in
theme
Instead, we use the word "reminder" to let the other side "proactively" forward or say what they want.
2. Metaphor.
Through the image metaphor, let the other party launch a reasonable and accurate imagination, so as to lead the club to convey the intention.
Indirect hints.
Express information indirectly through closely related ties.
First, affirm, then negate.
When we have differences, we should not kill people's viewpoints, but we should first confirm the reasonable parts of each other's views, and then lead to a more reasonable view.
Fifth, use the question sentence without using imperative sentences.
The imperative sentence makes people feel that they are issuing orders, while asking questions make people feel that they are discussing problems, so the latter is more acceptable.
6.
Do not absolve the problem, so that you will lose the chance of redemption and redemption.
(3) courtesy of the other side.
In conversation, we should take the other side as the center and give courtesy to each other and respect each other.
Don't monologue.
Conversation is about two-way.
Communicate
Therefore, we should give more opportunities to speak.
Don't talk with one person, without giving others the chance to speak.
Don't be cold.
No matter whether the topic of conversation is related to yourself or whether you are interested in it, you should enthusiastically invest in it and cooperate with others.
In case of a cold conversation, try to break the deadlock.
The usual solution is to shift old topics and lead to new topics.
Don't interrupt.
Don't interrupt while others are speaking.
Even if you want to express your personal opinions or make supplements, you must wait until the other person has finished speaking, or ask for permission from the other side to talk.
Strangers are never allowed to interrupt or interrupt.
Fourth, do not raise the bar.
In conversation, it is not enough to argue with others, stick to one's own opinions, and argue unreasonable.
Self righteous, unreasonable argument three points, the principle of not allowing people to practice, contrary to the main thrust of conversation.
Don't deny it.
We should seek common ground and preserve small differences in conversation.
If the other party's conversation does not violate the principles of ethics, humiliation and national dignity, there is no need to negate it in person.
(4) grasp
Conversation time
。
Like other business activities, conversation is also subject to time.
Therefore, we should have a good time in conversation, and it is enough to stop.
Conversation in general situations is best to end in less than 30 minutes, and the longest can not exceed 1 hours.
Each speaker's speech in the conversation is between 3 minutes and 5 minutes.
With a profound cultural background, we can make what we utter in words and have high credibility so as to impress the other side.
Therefore, learning and accumulation of language knowledge and language skills is very important. It is the source of language charm.
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